Housekeepers at Management Alternatives Limited

Code:                    RP/LO/105

Department:         Operations

Reports To:          Operations Manager (OM)

POSITION SUMMARY: The Housekeepers working under the supervision of the operations manager will be responsible for the complete cleanliness of the rooms and beddings as well as manage the laundry room

Duties and Responsibilities:

• Cleaning of hotel rooms, furniture & appliances within
• Settling in of guests ensuring that guests’ room upkeep requests are met.
• Ensuring the washing of hotel linen and guest clothing as per standard
• Maintenance and upkeep of all laundry equipment.
• Working with the Engineering Department for routine maintenance of the laundry equipment.
• Preparing Laundry unit budget.
• Marketing the laundry services of the hotel
• Develop new methods for increasing laundry efficiency.
• Record and monitor laundry cost.

QUALIFICATIONS  Knowledge, skill, and/or ability required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• Excellent interpersonal and communication skills
• Exceptional level of personal hygiene
• Ability to work as part of a team while also using his/her own initiative
• Excellent customer service skills and friendly personality
• Ability to work under pressure

EDUCATION and/or EXPERIENCE
Secondary School Certificate and experience in a similar position. Basic knowledge of fabrics will be an advantage