Quality Assurance Officer at Kantar

ROLE MISSION STATEMENT

The purpose of this this role to audit Face-to-Face fieldwork methodology, interviewing process, quality standards adherence, interviewer code of conduct, by team of field supervisors and interviewers, on all assigned market research projects commissioned by all Kantar Brands (KTNS,KMB,KWP,KP) and provide timely feedback to improve the overall data quality.

KEY OUTCOMES

• Ensuring In-field Quality Control practices – accompaniment, back-check and spot checks,
• Ensuring minimum % of quality control across all the projects commissioned to KO
• Compliance and conformance to regional / global/ Kantar/ industry best practices
• Data Quality / Consistent delivery
• Client Satisfaction

CAPABILITIES

• Strong field operations experience with 3-4 years’ experience
• Good knowledge of Market Research Process especially data collection methodologies, sampling, 
• Team management
• An eye for details
• Acts with Integrity
• Acts courageously
• Domain knowledge and expertise

APPLICATION STATEMENT

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and the shape the world we live in. To apply for a career that’s out of the ordinary, please join us.