Learning & Development Manager at Save The Children

Role Purpose

• Under the direction and technical support of the Director of Human Resources & Administration, this role will have a specific focus on Learning & Development plans and initiatives across the country.
• The position holder will apply HR policy solutions that support business needs and work together with managers to support delivery of various HR solutions with ability to support in other areas, such as recruitment's, rewards, contract management, employee relations, humanitarian preparedness and response management, HR systems, etc

Key Areas of Accountability
Learning and Development:

• Lead on development of Country and follow up on regional and global L&D Strategies - providing support to HR teams and programme managers to ensure implementation
• Continued identification of Learning and Development needs through job analysis, appraisal schemes and regular consultation with managers, teams and HR departments
• Designing and expanding in house learning and development modules based on both the organisation's and the individual's needs
• Ensure consolidation of information around external training and coaching sources and ensuring suitability of these to Save the Children's business needs
• Monitoring and reviewing the progress of trainees through questionnaires, follow up and discussions with managers
• Carrying out assessment and review of impact of L&D activities on individual, project and organisational goals
• Consider the costs of planned L&D programmes and keeping within budgets, following this, provide assessments on the return on investment of any training or development programme
• Support Save the Children's ‘Grow our own' through development of succession and career planning
• Support the creation of mentoring and coaching relationships in teams both in the CO and AOs, provide managers and staff with information on coaching relationships and track progress
• Coach and support managers to performance manage their staff, ensuring that assessment of performance is objective and that poor performance is addressed appropriately
• Oversee implementation of performance management principles and performance review cycle
• Work with the Director of Humanitarian Programmes in developing humanitarian capacity within the country programme.
• Researching new technologies and methodologies in workplace learning and presenting this research.

Managing the resources:

• Developing effective induction programmes and ensure follow up for all staff in country programme
• Liaise and Link with Regional and Global Save the Children L&D teams
• Facilitate and promote in house training programmes
• Creation and/or delivery of e-learning packages

HR Policy:

• Provide day-to-day advice to the programme teams, particularly around implementing Save the Children HR policies and procedures in the area of L&D in order to ensure consistency and appropriate application
• Ensure implementation of the L&D Guidelines procedures in conjunction with Line Managers and staff
• Advise and support programme teams / line managers on good HR practices

Recruitment, induction and retention:

• Provide support to the HR teams on Resourcing and Reward, particularly induction processes in collaboration with the programme teams;
• Working with the Senior HR Manager to ensure that the programme induction plan/process is maintained, reviewed for improvements and implemented regularly or/and as needed.
•  Support robust and well-balanced Diversity & Inclusion within L&D programmes

HR General Management and Administration:

• Ensuring accurate and timely update of HR information systems with L&D initiatives
• Ensure the implementation and maintenance of the filing systems for staff by ensuring that staff files are up to date, that proper documentation procedures were followed and to ensure HR team conducts regular audit of the staff files, focused on the area of L&D information management
• Ensure HRIS data maintenance for the CO and Area Office Programmes with regards to Performance Management Plans, ensuring that the data is up to date, accurate and complete
• Ensure adequate feedback and communication on work issues and manage poor performance

Management Support:

• Advise and lead on HR planning on Learning and Development and Coaching and Mentoring within the Country programme
• Support and advice on programme structure and strategy

Qualifications and Experience

• A first Degree in Human Resource Management, Business Administration, Social Sciences or relevant field.
• A post-graduate Diploma in Learning and Development would be an added advantage.
• Demonstrated ability to live, work and solve problems independently and effectively in a multi-cultural setting.
• Demonstrated ability to effectively work in teams in different locations in a high pressure environment.
• Proven ability to influence and negotiate at senior levels and build capacity within management teams.
• Strong customer and quality orientation; solution - focussed and confident in operating in a changing environment.
• Budgeting and numerical skills /Attention to detail
• Advise, support and inspire confidence using professional / specialist knowledge.
• Excellent communication skills (Verbal and Written)
• Excellent presentation and facilitation skills.
• Strong team player, collaborative and capable of building effective relationships across all levels
• Proficiency in Microsoft Officer products (Word, Excel, Outlook, Powerpoint and ability to use the internet to obtain data and reference materials.
• Strong results orientation, with the ability to challenge existing mind-sets
• Problem solving and risk mitigating skills.
• Some humanitarian experience will be an added advantage
• Ability to support staff from a distance.
• Good networking skills.
• Fluency in English, both verbal and written