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  • Posted: Feb 3, 2017
    Deadline: Feb 10, 2017
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  • Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...

     

    IT Support Officer

    Job Summary

    • To provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.

    Responsibilities

    • Provide exceptional customer service in person, via phone and email as appropriate.
    • Resolve help desk issues including troubleshooting hardware and software issues.
    • Perform user administration duties.

    Requirements

    • 1 - 2 years of hands-on experience working in an end-user desktop support role or computer operations environment required.
    • Excellent knowledge of Microsoft Office 2007 to 2013.
    • Knowledge of installing, configuring and troubleshooting Windows 7, Windows 8, Windows 10, XP and Vista.
    • Windows Server 2003 and 2008 and 2012.
    • Remote Desktop support.
    • Small Business Server 2008/2011.
    • Active Directory and Exchange.
    • Patch management.
    • Advanced printer / peripheral device troubleshooting.
    • TCP/IP, DNS and DHCP.
    • Remote support for handheld smartphones and tablets.

    Check how your CV aligns with this job

    Method of Application

    Applicants should send their CV's to: jobs@wfmcentre.com

    Note:

    • Kindly indicate “IT Support Officer” as subject of the mail.
    • Only qualified candidates will be contacted.

    Build your CV for free. Download in different templates.

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