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  • Posted: Jan 20, 2017
    Deadline: Jan 30, 2017
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    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high spee...
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    Manager, Process Audit

    Job Purpose

    • To support compliance to the defined, policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement.
    • The role holder will lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support closure of audit observations.

    Duties and Responsibilities
    Process/Policy Compliance:

    • Process and Policy design and reengineering, designing SOPs and check sheets, monitors and reports process KPIs performance
    • Create interface & co-ordination to ensure compliance to policies, process and procedures for the OPCO.
    • Constantly engage with assigned functions at Group and OpCo’s to align the processes and closure of all open issues
    • Develop regulatory / governance matrix and test compliance, identify gaps and work to close these.
    • Drafting of Internal audit quarterly update to the business

    Improvement projects:

    • Identifies and drive projects for assigned functions both - Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools
    • Computation of quarterly internal assurance score
    • Project support for automation of IA reporting functionality

    Ensure best in class processes are in place and adhered to:

    • Ensures that processes and procedures in place are designed and work as per the standards, and can efficiently support functional/business objectives.
    • Ensure that functional processes add value to the business.
    • Ensure that relevant metrics are in place to measure performance and can efficiently guide management on the decision making process.
    • Work with business functions to identify process gaps arising from weak or inadequate business process documentation

    Effective Interface with Internal Assurance group team:

    • Effective engagement with the IA group team to define the audit and gap areas.
    • Engaging within the OPCO to ensure the learning’s of the audit findings from other OpCo’s are implemented as best practice, ensuring the reduction in the learning cycle.
    • Effective implementation of the learning tracker action items for the OPCO
    • Ensuring all the audit observations of the OpCo’s are effectively closed.
    • Ensuring process gaps are identified and shared with Process owner & Function  head for implementation.
    • Ensuring technology gaps are identified and shared with IT for implementation
    • Interface with IA and assigned functions for audits and closures

    Logistics / Administrative Support/ Supervision of Admin staff:
    Relevant Skill and Experience

    • A Bachelor's Degree
    • ICAN or ACCA required
    • CISA an added advantage 
    • 3 - 5 years of experience  in Audit firm
    • Industry experience an added advantage
    • Process Audit experience
    • Exposure to technology, process reengineering and handling decentralized operations is desirable
    • Effective Project management & Co-ordination
    • Commercial and Financial Management
    • Interpersonal Skills
    • Problem solving
    • Service Focus
    • Persuasion & negotiation Skills
    • Relationship Management

    Method of Application

    Interested and qualified? Go to Airtel on www.linkedin.com to apply

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