Front Desk Officer at AFM Recruit

AFM recruit is a recruiting firm based in Lekki phase 1; we are looking to hire a Front Desk/Admin Assistant for a prestigious real estate company Located at Lekki, Lagos.

SUMMARY
Maintaining Records and Files

• A typical office has its own system of filing records and important information.
• The front desk office assistant manages this filing system and maintains the records. In this role he/she might organize online and paper files for easy access and quick retrieval. Working with files also includes suggesting new organizing
• systems if needed and fulfilling file requests.

Managing Correspondence

• With the presence of email and texts, the management of correspondence
• seems to have no end. This is where the front desk assistant steps in. One of
• his/her duties is to manage his/her own correspondence as well as that of the
• school, students & teachers. A front desk office assistant will follow up on to-dos
• and then file the emails in appropriate categories for later.

Greeting Guests

• Because the front desk office assistant is usually the first person someone sees when he steps into the office, she is responsible for managing the way visitors are greeted. The assistant should be aware of where children, teacher & the
• director are throughout the day so he/she can relay proper information about wait times and whereabouts. An assistant must be able to effectively balance greeting visitors with her administrative duties.

RESPONSIBILITIES:

• Answering Phones
• Another responsibility of a front desk office assistant is to manage the phone lines. He/she might be called upon to answer the company's main phone line and direct calls to the proper people. While the assistant may have limited incoming
• calls himself, he might answer calls for co-workers who are either busy or otherwise unavailable. When this happens, the assistant will usually be responsible for supplying information, taking messages and keeping co-workers informed about the time, date and nature of calls.

Your duties are not limited to the bullet points below:

• Front desk management
• Prepare daily revenue report
• Emails
• Phone
• Provide high level of customer service and maintain a high decorum in the
• day-to-day front office operations.
• Keeps a record of school needs (toiletries etc.)
• Ensures that the workplace remains clean and tidy (makes sure the
• cleaners are doing their job)
•
• KEEP THE FRONT DESK AREA NEAT AND CLEAN
• Be alert at all times while on-duty.
• As Desk Assistants, you are exposed to many confidential materials. It is
• your duty to be careful with the way you are handling such materials.
• Perform opening and closing duties of physical office (lock/unlock doors,
• desks, etc.)