Public Sector Support Lead at Marie Stopes

About this Role

• This role reports to Assistant Director Operations and provides strategic coordination to MSION on all matters relating to leadership and management of fast growing Public Sector Support(PSS) Channel in the delivery of MSION’s strategic goals. S/he coordinates oversight of the successful delivery of work setting and meeting ambitious CYP targets, delivering and reporting against all PSS commitments.
• The post is part of the Operations Team which aims to deliver programmes of high impact across the majority of Nigeria’s states using five integrated channels of intervention: Social Franchise, MS Ladies, PSS, Centre and Outreach. Within this team the PSS Channel Lead uses his or her excellent understanding of the model to realize a successful programme, complementary to interventions in other channels and reaching high numbers of couples.
• The post holder is required to demonstrate: initiative; energy; persistence; results orientation; drive; integrity and discretion; enthusiasm; and commitment to personal development in the excellent delivery of work against these responsibilities.

Key duties in relation to the responsibilities

• Leading TSS channel growth using MSI’s Success Model
• Ensure quality: Ensure full compliance with the MSI Significant Involvement Policy as per the approved application
• Define strategy: Using the new MSI strategic framework for Public Sector Support, map current and future activities to show strengthening of the health system
• Segment & refocus: Segment the PSS providers based on service volumes and growth potential to best direct your investment in quality improvement
• Lead and support teams in performance management
• Provide strategic leadership on demand creation
• Strategic coordination of the TSS channel for targeted growth and impact through increased CYPs

Activities include

• Continuous analysis of the situation in which TSS performs and the programme model needed.
• Identification of opportunities and threats for TSS intervention given Nigeria’s context for FP and PAC
• Analysis of MSION’s strengths and weaknesses in responding to developing context and needs
• Active networking to identify allies and partners for increased impact and innovative ways of working
• Regular presentation to AD Operations on developing thinking and plans based on analysis of results data and team management

KPI:

• Strategic plans
• Presentations and agreements
• Contract obligations met
• CYP
• Cost/Cyp
• Innovations
• QTA scores

Highly motivated, cost effective and high performing PSS delivery teams - Activities include:

• Recruitment of teams in line with funding and competencies
• Design of org charts to ensure clear team purpose and roles
• Team targets and management with clear accountabilities
• Team development and training
• Individual performance oversight
• Outreach team work-planning in collaboration with teams and partners with the objective to use resources in most efficient manner and maximize results while maintaining quality
• Collection and analysis of monthly results and response to issues arising
• Be focal point for all outreach teams, report issues to appropriate channels

KPI:

• Org charts communicated
• Team dashboard
• Team targets communicated and tracked
• Perf +
• Monthly performance report against dashboard

Representation and oversight of the performance of the channel to donors, key national and international stakeholders - Activities include:

• Maintain an updated database of key NHS persons and other partners
• Regularly provide project updates to Health management teams at the regions and districts
• Ensure formal communications with the various partners are properly documented
• Manage external visits and media interest in Outreach and TSS programming

Qualifications

• At-least first degree in communication, public health or related discipline required

Experience:

• At least five years post NYSC experience in INGO
• Experience in USAID / DFiD/BMGF or other donor funded projects an asset
• Experience in project management

Skills:

• Proven excellent technical oral, written, and editing abilities
• Ability to present and write for multiple audiences
• Extensive working knowledge of Microsoft Office
• Ability to work well with others in team environments
• Must be able to satisfy stakeholders
• Should be able to work in deadline driven/results orientated atmospheres
• Strong people management skills
• Strategic guidance and planning skills
• Report writing

Attitude / Motivation:

• Pro-choice
• Motivated personally and professionally to develop
• Willingness to travel as requested