Workshop Technician at Cummins Inc.

Description

• Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians
• Applies documented procedures and policies to perform diagnostics and complex repairs
• Performs preventative maintenance based on assessment of engine
• Completes required documentation, such as work completed documents, time sheets, warranty claims and quality forms, via handwritten or business system input screens
• Completes training in line with skill and business requirements
• Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc
• Maintains work area and tools for cleanliness and proper operation
• Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

Qualifications

Skills

Skill Level A

Level II Technician plus:

• Ability to train Service Personnel to develop their diagnostic skills
• Able to identify opportunities for work process improvements and recommend appropriate action
• Able to develop and maintain productive working relationships
• Ability to prepare reports providing feedback on service interventions

Skill Level B

Skill Level A plus:

• Ability to identify and resolve engine system failures relating to and impacted by component failure
• Ability to guide / coach other service technicians through complex service interventions and diagnostic issues
• Can resolve complex technical problems
• Ability to identify and up sell further service and repair opportunities.

Education, Licenses, Certifications

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Locally valid driving permit (Preferred)

Experience

• Advanced level knowledge of and/or experience with engine products
• Experience providing technical advice and coaching to more junior technicians (preferred)