IT Intern at LexTorah

Essential Job Duties/Responsibilities:

• Respond to user requests for service, troubleshoot problems and help develop solutions.
• Support PC hardware components, desktop operating system software, and application software.
• Perform minor repairs to equipment and arrange for other servicing needs.
• Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
• Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
• Monitor backup systems and procedures to ensure data security.
• Record activities, solutions and other responses to request for service.
• Assist users in determining appropriate software solutions to meet needs.
• Develop and provide user training for basic hardware and software use.
• Maintains open communication and positive working relationship with staff.
• Perform other duties/projects as assigned.

Qualification:

• Minimum of ND in business, communications or computer related field.
• Proficiency in computer applications
• Proficiency in programming language such as: HTML, PHP and Ability to use Word press will be an added advantage.
• Conducting research via internet
• Ability to prioritize tasks and efficiently manage time.
• Ability to exercise good judgment and effectiveness in working with a high-performing team
• Strong oral and written communications skills
• Ability to respond effectively to inquiries or complaints.
• Ability to develop, maintain, and promote strong internal and external relationships
• Ability to define problems, collect data, establish facts, and draw valid conclusion