Sales/Business Development Officer at Merit Telecoms

Key Responsibilities

• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition.
• Adhere to all quality standards and processes, for the acquisition of customers, opportunities and submission of tender and contract documents.
• Provide regular feedback to senior management about marketplace and competitor activity.
• Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities.
• Generate new business and raise awareness of other company products.
• Identify requirements for new products & services to anticipate and potentially lead the market.
• Apply Company wide project management standards in preparing bids and contracts, responding to customer needs and managing the sales process from opportunity identification to customer sign off.
• Undertake regular project reviews with all involved in these processes to ensure transfer of knowledge.
• Work with management to develop and implement business development strategy.
• Work with the team to achieve short and long term revenue and profit growth.
• Update and maintain customer information database on regular basis.
• Participate in meetings to report business prospect and status updates to management and clients.
• Write bids, proposals, brochures and various other business informational letters.
• Guide, train and motivate sales and marketing team to meet or exceed the sales performance targets.
• Travel to customer sites and tradeshows to promote company’s products and services.
• Attend client conferences and meetings in order to network with new and existing contacts.
• Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns.
• Conduct market competitive analysis to develop roadmap and sales strategy to secure new business.
• Develop advertising and promotional programs, telemarketing plans and tradeshows to support Sales strategy.

Skills:

• To be an effective business development executive, an individual must be:
• Socially adept
• Good with numbers
• Able to provide quality leadership to a large team of sales people.
• Strong communication and IT fluency.
• Creative talents and the ability to solve tough problems.
• In-depth knowledge of the industry and its current events.
• The ability to handle pressure and meet deadlines.
• Skill in prioritizing and triaging obligations.
• Attention to detail.
• Excellent time management and organization.

Education and Qualifications

• Degree level, professional qualification in sales, marketing or business

Experience:

• Minimum of three (3) years