Customer Supply Chain Advisor at Bosch Group

Your responsibilities:

• Responsible for internal sales tasks in Nigeria.
• Coordinate with Business Development Manager in Nigeria and Supply Chain Team Africa.
• Coordinate clearing and subsequent delivery of incoming goods.
• Full support and assistance to all Bosch customers.
• Submitting of offers to customers and follow- up.
• Handling and follow-up on customers’ orders.
• Same day response to customer’s complaints, enquires and claims.
• Data Management (including electronic orders).
• Accurate documentation raised on various processes.
• Continuous attention to allocated customers’ back orders and credit limit.
• Facilitate financial processes e.g. credit limit, goods returned and customer’s credit.
• Set up and produce reports pertaining to CUS functions as required.
• Ensure that generally acceptable customer service principles are adhered to

Your competencies and qualifications:

• 1- 2 years’ experience in logistics and /or supply chain and/or in international trade, ideally in independent Automotive Aftermarket.
• First degree in Business Administration, Supply Chain Management, logistics or relevant degree.
• MBA degree in Business Administration, International trade is an added advantage
• Ability to work without daily supervision
• Ability to work under pressure-sense of urgency
• Pleasant nature, reliable and ability to communicate with customers
• Working knowledge and experience in supply chain processes
• Computer literate, experienced in MS Office (SAP Experience an advantage)
• Automotive parts sales experience is an advantage
• Ability to communicate in German and French is an advantage.
• Good Telephone sales skills
• High Customer-Orientation, efficient and target-oriented way of working, high degree of self-motivation, flexibility, dynamism and responsibility
• Understanding of target deployment and kpi steering
• Good communication skills at different