Sales/Business Analyst at dipoleDIAMOND

Job Description

• We are looking for a Business Analyst with exceptional ability to elicit , understand and document business requirements to join our team.
• You will also be responsible for managing client relationships, sales opportunities, responding to RFPs and discovering new business.
• You should be able to facilitate clear communication between business users and technology teams.
• The role is mostly remote (with occasional team/client meetings) and you are free to choose your work hours as long as you meet your deliverables.

Responsibilities

• Managing client and partner relationships and ensuring quality service delivery
• Elicitation and documentation of Business Requirements into SRDs and SOWs
• New business development
• Ensuring timely and accurate update of leads and customer details in CRM
• Writing proposals in response to RFPs
• Liaising with the technology teams to ensure timely project delivery
• Writing relevant content for company and client blogs periodically.

Skills and Qualifications

• Excellent written and verbal communication skills with attention to detail.
• Self-starter, team player, high energy, reliable and strong work ethics.
• Strategic thinker who is self-motivated to constantly interact with customers on the phone/web & address complex problems with exceptional negotiation and interpersonal skills.
• Strong analytical skills with ability to analyse data sets and make valuable recommendations.
• Experience working with CRM software.
• General knowledge of Digital Marketing, Content Management Systems, Business Process Management, Electronic Document Management and Software Development process.
• Knowledge of SQL and web technologies - HTML, CSS etc will be an added advantage.
• Familiarity with team collaboration tools e.g. Slack, Asana, Teamwork etc.
• Experience with our current solutions - Kentico CMS, ProcessMaker and LogicalDoc will be an added advantage.
• Strong desire to learn, push the envelope, and share knowledge with others.
• Work Experience: 1-3 years

Salary
Negotiable