Front Office Engineer at Hamilton Lloyd and Associates

Job Summary

• Front Office Representative shall undertake all receptionist and clerical duties at the desk of our main entrance.The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
• He/she shall deal with complaints and give accurate information. A customer-oriented approach is essential.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Deal with complaints and give accurate information.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place.
• Orders when necessary
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)

Education / Experience

• Minimum of OND in related course.
• Minimum of 3 years work experience in related field.
• Engineering background will be an added advantage.

Additional Requirements

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. computer, printer etc.)
• Knowledge of office management
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation