Head of Industrial Projects at Bradfield Consulting

Overall Role Purpose
Manage, control and develop the overall Industrial Project Customer engagement strategies/activities in the area in accordance with the group business strategy and local business environment to deliver maximum profit and optimize business assets and human resources.

Responsibilities

• Identify and develop potential, sustainable customer relationships
• Develop and maintain strong existing Industrial Project customer relations and loyalty
• Respond to Industrial Project customer RFI, RFQ (Request for Information, Request for Quote) and Tenders
• Respond to Industrial Project customer needs/enquiries/complaints
• Lead in engagements and strategic Industrial Project customer interfaces
• Provide Industrial Project customers specific advice/information to Country Manager to facilitate business performance review & evaluation
• Co-ordinate with different departments to deliver quality service to Industrial Project customers
• Maintain good communication and working relationship with others functions.
• Lead Industrial Project customer meetings/ visits (potential and existing) and present company capabilities
• Collect market profiling and Industrial Project customer/ competitor research & analysis activities to understand and identify market opportunities and challenges
• Ensure effective pricing strategies are developed to sustain profitable growth.
• Responsible for achieving Industrial Project Customer business targets
• Responsible for costs and cost structure and drives improvement measurements and actions
• Ensure the development and maintenance of the Industrial Project customer database and its use for identification and segmented targeting of Industrial Project customers and prospects.
• Approves key personnel decisions for the function
• Generates commitment, motivation and enthusiasm for the company and division
• Leads and manages teams; determines team structure, roles and performance targets in co-operation with Country leadership
• Evaluates performance and proposes performance-based compensation for direct reports

Skills/Knowledge

• Excellent written, verbal, presentation and negotiation skills
• Ocean and Airfreight knowledge
• Market Intelligence
• Strategic thinking skills
• Strong people and communication skills

Education and Experience
Minimum 5 years of relevant experience in Industrial Projects
Bachelors or Master’s degree in relevant discipline