Receptionist at Teclab Management Services Limited

Report: Managing Director

Role Target

• As a receptionist you are the first point of contact for the company and you will provide administrative support across the organization.
• You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Role Expectation
The successful candidate’s specific functions include:

• Meeting and greeting clients
• Booking meetings
• Arranging couriers
• Keeping the reception area tidy
• Answering and forwarding phone calls
• Screening phone calls
• Sorting and distributing post
• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Requirements
Qualification:

• A bachelor's Degree in English Language or other related fields.

Experience:

• Relevant 2 to 4years experience in a similar role

Person Skills

• Must be creative
• Must have excellent memory for details, be able to meet frequent absolute deadlines under stressful conditions, and deal effectively with multiple tasks simultaneously.
• Ability to gather data, compile information, and prepare reports.
• have excellent presentation and performance skills
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure
• Be able to communicate knowledgeably and engagingly with customers
• Have excellent communication skills and be able to draw information from people
• Be able to work calmly effectively under pressure, react quickly, and meet tight deadlines