Spa Therapist at Virtuoso

Job Description

• To carry out all treatments listed in spa's published treatment Menu
• To deliver treatment service levels to comply with spa center's guidelines, health and safety regulations, contra-indications and ensure a consistently outstanding guest experience
• To maintain a clean and efficient operation and environment to meet and exceed guest expectations
• To ensure a consistently outstanding treatment service is provided at all times, maximising business potential from treatments and retail sales
• Act as an ambassador of the spa place with guests and colleagues
• Consistently offer professional, friendly and engaging service
• Perform massage while maintaining the clients comfort at all times
• Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Ensure individualized guest service through acknowledging and responding to their needs and expectation

Qualifications

• Previous experience as a Massage Therapist preferred
• Certification from an accredited school of Massage is a huge plus
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Sales centric and guest care orientated
• Immaculate personal presentation
• Flexible work ethic and proactive approach
• Knowledge of skincare and various product houses
• In depth knowledge of contra-indications
• Health and Safety awareness
• Ability to carry out variety of treatments demonstrating confidence and competence

Additional Information

Salary is 60,000 NGN (sixty thousand naira) monthly