Associate - Learning & Development Information Technology at PricewaterhouseCoopers (PwC)

Reference Number: 125-NIG00108
Department: Internal Firm Services

Roles & Responsibilities

• Contributes to a collaborative course development environment, working closely with others to understand and optimise elearning design capabilities.
• Serve as the Learning Management System (LMS) subject matter expert within the PwC organization.
• Setup, extract, and troubleshoot LMS curriculum access, reports, course registrations, and course rosters.
• Independently examine and analyze the LMS service performance against measured service levels and goals.
• Develops or customises elearning in a variety of applications including Articulate Studio and Story line, Flash, Lectora and Captivate to satisfy internal client requirements and instructional design needs.
• Designs interactive modules for use in multiple elearning situations to improve learner retention and ease of development.
• Tests functionality of elearning materials for imperfections in layout, design, and programmed behaviours.
• Develops and modifies high-impact graphics.
• Recommends enhancements to learning technology and development methodology.
• Maintains best practice process documentation.
• Meets deadlines consistently in a fast-paced environment with multiple assignments occurring simultaneously.
• Assists in skill transfer to L&D members through coaching, on-the-job training and knowledge-sharing.
• Administration of training programs.

Requirements

• First degree with preference in Learning & Development or multimedia/web design and development field.
• Strong interpersonal, communication and problem solving skills.
• Understanding of LMS functionality including SCORM and AICC standards a plus.
• Experience in audio and visual production an advantage.
• Excellent Microsoft Excel/Powerpoint/Work skills, use of Data Analysis Expression (DAX) formula will be an added advantage.
• Knowledge and a professional developer in Javascript, Adobe Creative Cloud products especially Flash, Illustrator and Dreamweaver.
• Minimum one year experience in web/multimedia design and development from a commercial environment.
• Experience in design and development of elearning, online game, responsive/adaptive web or mobile application.
• Excellent oral and written communication skills in English.