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GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in entire African region. Finding it takes specialized market knowledge combined with a genuine understanding of individual cultures & local requirements. Our team of experienced local and internation...
The Manager, Telecommunications will be responsible for executing client related engagements in the areas of Revenue Assurance, Customer Service process reviews, Customer Lifecycle management, standard operating procedures, Analytics. He/she will ensure overall client service delivery in accordance with the company’s guidelines & methodologies, manage accounts on a day-day basis & explore new business opportunities for the firm, actively establish & strengthen client [functional heads & key influencers] and internal relationships. He/she will also assist in developing new methodologies and internal initiatives and also create a positive learning culture, coaches, counsels and develops junior team members.
Other responsibilities are:
Market Leadership related
Service Delivery related
People related
Skills
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