IT Assistant at Danish Refugee Council (DRC)

Tasks and Responsibilities
As an integral staff member of the Danish Refugee Council, the IT Assistant will provide support to the programme by undertaking technical and practical IT tasks to ensure smooth, safe and efficient operation of IT support activities:

• Ensure internet is operational at all times, and break-downs are addressed without delay in all sites offices
• Ensure that software and licenses are in place and in line with DRC IT policies and guidelines.
• Ensure that email systems have adequate protection and the antivirus is updated and installed in all DRC computers within Nigeria.
• Ensure back-up of document in Yola office and support field offices in doing the same.
• Hardware management and maintenance IT equipment.
• Local access to all computers including printers, and Internet Access.
• To undertake basic training for staff in Yola on computer handling, usage and email etiquette, rollout same training in other offices.
• Reduce outsourcing IT services, such as printers and photocopiers wireless connectivity and preventive maintenance.

General Work and Filing:

• Implement standard DRC IT systems and procedures.
• Ensure that Internet cost and tracking is maintained.
• Ensure all paper work is kept according to DRC’s policies and procedures of and filed neatly with supporting documents in respective files especially when it comes to equipment issue vouchers.
• Undertake any other reasonable duties requested by line manager, where they do contradict the organization’s policies.

Conditions

• Availability: End August/Early September 2016
• Salary and conditions: In accordance with Danish Refugee Council's Terms of Employment