Receptionist at Fosad Consulting

Our client is a major player in the upstream, and downstream segments of the petroleum sector. With a quality portfolio of oil and gas assets in Nigeria, our capabilities extend through upstream (exploration & production and drilling), downstream, trading of oil product, sub-surface engineering and data appraisal for geophysics and petroleum projects.

Job Description

ROLE DESCRIPTION: Responsible for handling front office reception, general office support, customer service and administration duties.

JOB DESCRIPTION:

• Excellent customer service delivery
• Responsible for maintaining sanitation and orderliness of the company reception area at all times.
• Deal with all enquiries in a professional and courteous manner, in person and on the telephone
• Receive In-coming mails/correspondence, registration of such documents and re-directing it to the appropriate staff
• Maintain staff attendance register
• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
• Conduct basic security checks throughout the day and report concerns to the Head Corporate Services
• Report any maintenance issues immediately to the Head Corporate Services ,including all furniture, fittings and equipment around the reception area
• Acts as first point of contact for guests and employees
• Adhere to instructions given by management and ensure that all polices regarding office support and administration are adhered to.
• Oversee all admin related procurements i.e. stationeries, provisions etc.
• Update appointment calendars and schedule follow-up appointments.

COMPETENCIES REQUIRED

• Good interpersonal skills and etiquette
• Excellent communication skill; listening, speaking, reading and writing
• Service driven hand flexible
• Computer proficiency
• Ability to handle pressure

Qualifications

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in any field
• At least 1-2 years’ experience in operations, customer service or administration area