Customer Service Officer at Don Quester Consulting

Competencies

• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Has "thick skin" and is able to handle complaints and unpleasant customers.
• Has a pleasant, patient and friendly attitude.
• Strong decision making and analytical abilities.
• Strong detail orientation and communication/listening skills.
• Willingness to work a flexible schedule and occasional overtime when needed.
• Possess a strong work ethic and team player mentality.
• Ability to work effectively with MS word, PowerPoint and Excel.

Qualification and Experience

• Candidate must possess at least 2 years in customer service management.
• Must possess a degree in any business related discipline.