Showroom Manager at Crystal Blend

Job Description

• Our client is looking to recruit an exceptional Showroom Manager with a strong sales management background

Job Roles

• Managing the full circle customer experience in line with the company sales model, including engagement , qualification of customer, design, delivery and installation.
• Coaching, leading and orchestrating the sales team within the showroom, driving sales and KPIs, service, standards, presentation, process and compliance
• Being their brand ambassador and championing the company values by being an inspirational leader to the team.
• Develop the team and create a succession plan for the business by performance managing the individual team members and creating sales superstars.
• Managing the lead bank to generate appointments and manage outstanding quotes
• Manage telephone and web enquiries and allocate to the sales designers
• Conduct daily team briefs to keep staff up to date with company procedure and new relevant information.
• Operational control of stocks and supplies
• Lease with fitters to ensure the product is supplied in line with customer expectations
• You will need to demonstrate your sales management skills through performance management, coaching and developing.
• You will be able to show your track record in NOT only hitting but smashing targets and KPI's.
• Exceptional leadership skills, drive, Resilience with a high emphasis on the customer journey.