Branch Manager at FBNInsurance

Responsibilities

• Manages sales & expense budget for a sales team in a branch against set targets.
• Responsible for distribution strategy of products within a branch
• Accountable for local marketing
• Identifies & creates coordinated sales opportunities in corporate, broker and public sector
• Responsible for external networking & relationship building with key door openers
• Ensures delivery of customer value
• Manages, develops, appoints & trains marketing officers

Key Result Area
Sales/Productivity:

• Manages sales & expense budget for a sales team in a branch against set targets.
• Identifies & creates coordinated sales opportunities.

Compliance:

• Ensures compliance to process & procedures to minimize business risk.
• Ensures delivery of customer value.

Team Effectiveness:

• Individually accountable for staff time, tasks and output quality, for periods up to one year.
• Balances own priorities with directing and motivation others.
• Plans & assigns work over periods of up to 1 year.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.

Marketing:

• Responsible for distribution strategy of products within a branch.
• Accountable for local marketing.

Relationship Building:

• Responsible for external networking & relationship building with key door openers.

Academic Qualification & Work Experience

• Minimum of First Degree in any discipline
• Minimum of 5 years relevant experience

Technical/ Behavioral Competencies:

• People Management
• Customer Relationship Management
• Excellent Communication Skills (Oral and written)
• Interpersonal Skills
• Able to build and maintain effective working relationships
• Time Management
• Problem Solving
• Team Player
• Able to demonstrate a creative/innovative and collaborative approach to problem solving and decision making
• Resilience