Project Manager at Freedom Foundation

Job Description

• Responsible for overseeing, facilitating, and coordinating the activities of clients & volunteers, ensuring the optimum treatment, care, and service delivery.
• S/he acts as an advocate for House of Refuge clients, ensuring their welfare, comfort, discipline, and support.
• S/he sets the house rules and procedures and serves as the “go-to” person whenever staff have immediate concerns or needs to be addressed. S/he acts as Program Director in their absence and supports the Program Director in all aspects of the Program.

Leadership and Management Activities:

• Support the Program Director in activity planning, budget development, and preparing management reports for the Program Board, Executive Secretary, and the Board of Trustees.
• Ensure periodic (monthly and quarterly) generation of accurate management reports (accounting reports, staff performance, monitoring and evaluation reports, etc.) for review by the Program Director, Executive Secretary, and Program Board.
• Participate in management team meetings and attend Board meetings.

Program Planning and Management:

• Oversee program delivery, quality of care, and client welfare.
• Engage in the iterative process of program design and development in order to deliver efficient and effective services to clients.
• Review program design, efficiency and effectiveness and make recommendations to the Program Director and Executive Secretary.
• Manages program staff, consultants, and volunteers to ensure end-to-end seamless delivery of program services.
• Establish weekly case review meetings to track progress of clients to ensure coordinated implementation of treatment plans and service utilization.
• Evaluate treatment procedures to ensure attainment of objectives and goals regarding rehabilitation.
• Ensure all staff and program services are in compliance with legal and ethical standards as set by local regulatory agencies and international best practices.
• Evaluate and process incoming clients eligibility for the rehabilitation process.
• Responsible for the supervision of the admissions, intake/discharge processes.
• Liaise and train staff of parent and partner organizations involved with outreach on how to appropriately properly profile prospective clients.
• Provide supervision, crisis intervention, case conferencing and support to program staff.
• Oversees the quality of care to its clients.
• Effectively leverages partner agencies and programs in this field to widen service provision and ensure continuity in type and level of patient care.
• Track program metrics according to established monitoring & evaluation practices and for program grants.
• Maintain clients’ personal files as highly confidential.
• Recruit / engage volunteers ensuring all vacancies are filled.

Fundraising Activities:

• Participate in fundraising and grant writing process. Ensure availability of data for all grants process.
• Occasionally participate in special events, fundraising, and public presentations.
• Any other duties as assigned by the Program Director and/or Executive Secretary

Skills required:

• Organisational skills
• Analytical skills
• Well-developed interpersonal skills
• Numeracy skills
• Commercial awareness
• Communication skills
• Teamworking skills