IT Team Lead at Seven Energy

Job Purpose:

• Provide IT support, to ensure the stable operation of Seven Energy’s IT Infrastructure, in line with business needs and company policies. 

Roles and Responsibilities:

• Administration of servers and end-user workstations on a primarily Microsoft Windows-based wide area network (WAN).
• Troubleshoot and support user problems prioritising and identify root cause; determine possible solutions; tests and implements solutions.
• Generate weekly and monthly reports on assigned KPIs.
• Provide out of hours remote IT support by responding to emergency situations as needed for the purpose of resolving immediate concerns.
• Administer network infrastructure (physical and virtual) for the purpose of ensuring effective and efficient networking systems.
• Plan and implement network security, including maintaining firewalls, configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users.
• Allocate and priortise resources to provide appropriate support to the business.
• Infrastructure administration & maintenance,  server backup, system updates, antivirus updates for the purpose of ensuring efficient operations
• Train direct reports and users to use new and/or existing systems and applications.
• Create and maintain user and computer accounts in line with User Access Control policy across IT systems.
• Manage change controls, UAT and keeps management up to date on IT projects and issues.
• Carry out periodic audits of Seven Energy’s IT systems maintaining audit logs.
• Oversee software and application selection, installation and upgrades, coordinating assistance from third parties when necessary.
• Manage third party IT related service contracts. 

Job Specifications:

• Bachelor's degree in computer science, communications or related field & experience working with various networks, applications and systems.
• 5+yrs or greater experience in IT/Network/Systems
• Good written, verbal skill & contract negotiation skills
• Expert knowledge of MS Office, Networking concepts, Windows server (DC, DHCP, Exchange 2008 - 2016) experience & ITSM processes.
• Cisco Certified Engineer/Professional with practical experience.
• Good knowledge of computer programming, and scripting.
• Windows 2012 Server administration and troubleshooting.
• Hyper-V or Virtualisation experience.
• Good analytical, problem solving skills to identify and resolve matters of significance.
• Excellent interpersonal skills to interface with internal and external customers and vendors.
• Able to work under pressure & adapt to changing requirements and requests.