Application Support at Deep Blue Energy Services Limited

Job Description
The duties of the Application Support personnel shall include but may not be limited to;

• Assist the users to effectively use the suite of installed vendor's applications,
• Assist users to load or re-format data, interpret seismic data, build maps and cross-sections and use visualization tools.
• Provision of on-line support and resolving all users reported problems.
• Informal  on-site training of new users and old users, organizing demonstrations of new utilities and functionality of the vendor's suite of applications.
• Evaluating,reporting and demonstrating vendor's new releases.
• Provision of specialist advice to users and formal and informal training for all applications,
• Developing appropriate work flows and formulating best practices to the users.
• Management/Installation of essential 3rd party software releases
• Software License Management  and generation of reports &statistics
• Management of servers, work station clients, disks, daily support/maintenance of plotters/printers
• Provision of specialist advice to users and formal and informal training for all applications
• Informal on-site training of new users and old users, organizing

Qualifications
The Experience/Qualification/Skills of the Application Support:

• The Application Support must be a graduate of Electrical/Electronics, Computer Science, Geology, Geophysics or Applied  Physics with good knowledge in effective use of the vendor's suite of applications, shall have a minimum of five years working experience in IM&T support and be familiar with E&P workflow or other 3rd-party suite of applications. 
• The  Application Support person must possess evidence of attendance of requisite training on the applications.;

Preferred Skills

• Must possess a good knowledge of Share Point; Live link experience is an added  advantage
• Must possess a good knowledge of SIESTA(pressure database)and hydrocarbon forecasting system
• Must possess a skilled knowledge of Microsoft. Net development and Visual basic for software development.
• Competence service delivery processes using Service Manager  9.0Toolkit
• Ability to understand  the Production business and properly capture customer needs
• Good knowledge of Data Acquisition and Control systems(DCS,ROC,vMONITOR,On RAMP Wireless,etc)
• Oracle Primavera EPPM Essentials
• AutoCAD
• Intergraph SmartPlan(Foundation,Instrumentation,P&ID,etc).