Warehouse and Logistics Manager at Human Capacity Development Consultants (HCDC)

JOB OBJECTIVE:

The Warehouse & Logistics Manager will be responsible for overseeing the receipt, storage and disbursement of goods from the production unit and suppliers to the retail outlets. The manager will plan, direct and coordinate the Logistics & Distribution functions of the company to ensure the adherence to the company’s and best practices with regards to ordering, receipt, storage, requisition, disbursement and inventory management of goods from the production unit and suppliers to outlets.

JOB DESCRIPTION:

Logistics

• Receipt and tagging of all received goods
• In conjunction with the CRO/Procurement officer, participate in the ordering of goods from suppliers and production unit
• Track and ensure timely delivery of all orders
• Oversee receipt of goods from the factory or foreign suppliers with proper documentation; ensure they are counted, sorted and verified against requisitions and/or invoices
• Examine stock to verify conformance to specifications
• Oversee the tagging of ALL goods appropriately
• Analyse data to monitor performance and plan improvements and requisition of products
• Study current standard procedures to improve efficiency of team

Warehousing

• Design, implement & manage an effective and efficient storage/ retrieval system
• Verify inventory, tagging and sorting of the goods as outlined and detailed in the standard operating procedure (SOP);
• Take pictures of the clothes and upload on the information system
• Review stock records for accuracy of information and compliance with established procedures, and determine adequacy of stock levels.
• Advise Ruff ‘n’ Tumble on care and preservation of items received and stored
• Advise methods and use of equipment in handling, storing, maintaining, and transporting stock and related problems.
• Review records and recommends remedial actions for reported non-usable, slow moving, and excess stock.
• Monitor the quality, quantity, cost and efficiency of the movement and storage of products

Staff Management

• Manage & develop the staff that are direct reports
• Evaluate team performance (appraisal) and handle minor disciplinary issues in the department
• Coach and develop team on skills, knowledge and new improvements.

Evaluation & Reporting

• Prepare all L&D reports to guide in management planning and decision making.
• Send weekly report on all departments activities
• Quarterly stock/disbursement report
• Quarterly trend analysis
• Other duties assigned by management

Personal Management and Development

• Responsible for managing and managing self
• Continuously update and improve knowledge, skill and competence with regards to the job especially via reading 
• Take responsibility to update self in international Supply Chain management practices and standards
• Update and familiarise self with ERP (Enterprise Resource planning) software in use by the organization
• Engage in internal trainings; Apply for and invest in relevant external courses/training

KPI’S/TARGET

• Analyse sales and trends to facilitate timely reorder of clothes. <1% issue on reordering
• Track shipping of merchandise to ensure <5% resulting in delays and other issues
• 100% documentation and counting of all goods received
• 100% compliance of tagging clothes
• 99% compliance of taking pictures of all clothes
• 100% compliance in arrangement of clothes in proper order
• 100% accuracy of inventory in central store
• 90% Workforce compliance & monitoring (leadership & management)
• Plan and implement at least one training programme for team monthly
• 100% compliance and timeliness in sending reports
• Quarterly book summary review
• 80% knowledge of the use of Quickbooks
• Attend at least 2 trainings per year

QUALIFICATION, MINIMUM EXPERIENCE AND ROLE REQUIREMENT:

Key skills/Attribute

• Strong business acumen and excellent analytical and problem solving skills
• Advanced Microsoft excel and office skills
• Strong project management skills
• Good communication and presentation skills
• Critical thinking and decision making skills
• Understanding of ERP systems and its integration with respect to supply/demand functions
• Excellent planning and resource allocation skills        
• People management skills, including the ability to lead and motivate others, delegate work and explain ideas

Behavioural Attributes

• Results oriented
• Creativity & Innovation
• Cultural awareness
• Integrity
• Proactive
• Decisive

Education/Experience

• Minimum of B.Sc. or equivalent in Business Administration or any other relevant discipline.
• 5 - 7 years’ experience in a manufacturing, warehousing, supply chain management environment/role, managerial experience will be an added advantage.