Head Network Performance Improvement at Ericsson

Req ID: 112877

Overall purpose
To secure clear responsibility for the network optimization and capacity control areas of the Customer network / from a multi-vendor perspective, according to contractual requirements and Ericsson strategy, ensuring the cost-effectiveness and technical performance of the complete solution.

Accountability

• Provide management with reports of Radio/Core/Transmission performance and / or other performance reports applicable to the service delivery on a scheduled basis per vendor area
• Define Network routines, schedules and reporting based on goals and priorities defined in line with WLA’s with vendors
• Planning & Coordination of work for Network based on main goals and priorities defined by operations management and in collaboration with GNPOC
• Attend and setup managements meetings in the capacity of Assessment / Goal setting responsible for Network activities with GNPOC
• Responsible for Dimensioning and Capacity Management
• Responsible for Capacity Planning Guidelines (based on traffic FC, network build-out etc)
• Responsible for Capacity Monitoring, Network Tuning and Neighbor relation Optimization Guidelines
• Analysis of Network Quality & Performance
• Responsible for developing KPI’s and escalation of deviations in KPI’s as per contract
• Implementation Management (acceptance management, quality control of deliveries in customer network)

Knowledge and Experience required:

• The right candidate will have Nigerian experience and be able to negotiate with both Nigerian and Indian authorities.

Education and Experience

• Bachelors/Master's Degree in Telecommunications or equivalent.
• 7-10 years of experience preferably familiar with Ericsson processes/procedures and good internal contact network.
• Ability to work on senior management level.

Skills and Competencies:

• A profound overview of different technical areas in telecom, Datacom and can quickly acquire new knowledge and digest new information.
• Knowledge of Ericsson's organization, products and services.
• Understands and analyses complex issues or problems, both current and potential, in order to identify the most appropriate solutions.
• Uses strategic vision to define priorities and plan time, budget and resources realistically to achieve business objectives.
• Strong willed and excellent negotiation skills
• Adherence to Code of Ethics and our Core values
• Excellent interpersonal and presentation skills
• Driven and self-starter, ability to push supporting functions to be able to deliver as to Ericsson commitment levels
• Diplomacy and task-oriented, getting the right balance