Senior Project Manager at GVA Partners

Job Details

• Project Managers are responsible for the effective, timely and profitable implementation of the Company suite of products and product enhancements to our customers.
• Project Management is a chargeable management role on projects that can be performed on-site at the customer site, or off-site from any the Company’s offices.

The Project Manager is responsible for:

• Planning, launching, scoping and managing a diversity of projects using technical implementation/integration resources and skill sets from within the PS Division and local partners as may be appropriate.
• The Project Manager is also required to work very closely with Company’s various Product Managers, Development teams, Customer Support and Marketing teams.
• Delivering the project in line with the customer’s and Company’s objectives
• To act as the point of contact for the customer for the scheduling of on-site and off-site assistance for the project as required
• Remaining in contact with the Customer Project Manager to discuss progress, review issues and opportunities and assess progress and risks on the project
• Contacting the on-site Company consultants on a daily basis to manage their progress and identify and resolve any issues or problems
• Providing formal feedback, as part of Company’s performance appraisal system, to the PS Manager on the consultants performance on the project
• Contacting the Head of PS on a regular basis to provide feedback on progress and issues
• Maintaining the customer CRC and ERF status
• Responsible for project tracking, monitoring, control and success from sign-off to delivery in the production environment
• Identifying new Project Opportunities & Risks
• Building and maintaining good customer and resource relationships
• Responsible for Customer satisfaction while working on any Projects for a Customer.
• Coordinating own and all resource travel arrangements for assigned projects
• Management of multiple simultaneously running projects
• Ensure that project documentation adheres to the Company methodology and standards
• Striving to achieve fast implementation timescales.

Travel Requirements:

• This role requires extensive international travel.

Experience Required:

• A solid project management background with extensive experience with a proven and successful track record of working in a variety of customer facing situations for either a Consultancy company or a Software and Services company providing solutions in a Retail Banking and/or Wholesale Banking and/or a Financial environment
• A record of successful completion of a number of significant projects covering each part of the project life cycle
• Thorough understanding of the life-cycle of multi-phase, multi-tier, multi-party project plans with mixed discipline project teams comprised of customer personnel, 3rd Party personnel and Company personnel

Knowledge Required:

• A solid understanding of the Company suite of products at a solution and architectural level as well as the Company methodology for the BankWorld/Sparrow product implementations and supporting processes.
• The ability to successfully structure and plan a project to deliver both customer and Company objectives pre-empting possible issues
• Manage projects, performing tasks in a timely manner, cognizant of project deadlines and customer expectations
• Build, agree and communicate multi-phase, multi-tier, multi-party project plans with mixed discipline project teams comprised of customer personnel, 3rd Party personnel and Company personnel
• Maintain Project P&L responsibility, managing, controlling and monitoring project progress against time and budget, timeously addressing project slippage and reporting any deviations in excess of tolerance to the customer and Company management
• Demonstrates a comprehensive knowledge of banking and business processes, and the ability to understand the business and objectives of the customer
• Detailed knowledge of banking concepts, basic accounting procedures and banking operations

Skills & Abilities Needed:

• Practitioner in the methods and techniques that have been designated as the current Company standards:
  • Project Methodology - as an operational Project Methodology
  • PRINCE II/PMBOK or equivalent - as a general Project Management methodology
• Accomplished in the use of tools that have been designated as the current Company standards:
• Microsoft Project - as a Project Management Planning and Monitoring tool
• Microsoft Excel - for Financial Reporting, Change Control and Miscellaneous Reporting
• Microsoft Word - for General Communications and Reporting
• Microsoft PowerPoint - for internal/external presentations
• Ability to communicate effectively with all levels of the customer organisation
• Self-driven and self-motivated, capable of performing without the need to be managed on a daily basis. Ability to meet deadlines. Achieves and exceeds standard objectives consistently
• Excellent and mature communications skills - oral and written
• Excellent standards of report writing
• Ability to control meetings where opposing views are displayed and to resolve without conflict
• Ability to mentor Company’s Consultants
• Presents a professional image of the Company
• Ability to pro-actively manage expectations, assessing and reacting quickly to customers’ needs and identifying risks early
• Good inter-personal skills

Education/Qualification

• An Honours Degree or a suitable post-Graduate PM Qualification or a Diploma in Computer Science/Business Studies with a Formal internationally recognised/certified Project Management qualification.