Income Auditor at InterContinental Hotels

Job Description
Do you see yourself as an Income Auditor?
What's your passion? Whether you're into sports, gardening, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This challenging position has overall responsibility for daily audit control over the revenue, accounts receivable, food and beverage accounting and general accounting functions of the hotel to ensure accuracy and adherence to all policies and regulations.

Responsibilities

• Ensures final readings of F&B outlets are taken and balances those reading with the hotel’s property management system (Micros revenue and settlement report VS PMS)
• Ensures all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe (daily cash drop sheet is duly completed)
• Investigate and reconcile cashiers’ overages and shortages as required and communicate any unexplained discrepancies to the Manager
• Prepares and ensure accuracy in the morning (early bird) revenue report
• Revenue journal and revenue report must be balanced with rooms, F&B and other revenue and room occupancy as stated in the PMS trial balance and managers’ report
• Prepares revenue and statistics journal and input to General ledger
• Reconcile the revenue, statistics and guest and city ledger figures in General ledger VS PMS and revenue report
• Settles and balances all credit cards, cash and room charge
• Summarizes all officers’, A&G and A&P checks and to be submitted to Cost Controller to generate report
• Summarizes all adjustments or rebates to be signed by the Director/Manager of Finance and Business Support, and/or General Manager
• Reconciles monthly GST, Digital Video On Demand and internet services payment
• Prepares a listing of complimentary rooms with all vouchers/documentation attached
• Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
• Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department
• Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure cancelled dockets are recorded accordingly
• Controls all food and beverage sales by:
  • Correct recording of guest checks on a timely basis
  • Performs spot checks on outlet checks used
  • Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager
  • Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
  • Ensure banquet controls are being adhered to
  • Reconciles total outlet sales to total charges
• Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges.
• All rebate credits must be in accordance with Finance Policy.
• The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Director/Manager of Finance and General Manager for daily review
• Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
• Audits daily collection of the General Cashiers Summary against the bank in slip
• Audits and reconciles advance payments and ensures payments have been applied
• Works with General Cashier to check all float totals regularly and keeps control on registers in outlets
• Conduct various surprise checks on Front Office and F&B operations
• Performs various special projects as requested and assigned by management.
• Ensure all controls are in compliance with internal/external audit requirements
• Performs other duties as required

Financial Responsibilities:

• Works with superior in the preparation and management of the department’s budget. Duties include:
• Assists in co-ordinating the preparation of the departmental annual budget
• Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
• Assists in the preparation of the hotel strategic plan, goals program, and Housekeeping Departmental Budget Occupational Health and Safety Responsibilities
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

Qualifications

• Required accounting qualification in related field or equivalent and 1 year experience in an accounting clerical, front office, or accounts receivable position or similar; or an equivalent combination of education and work experience.
• You may be required to work nights, weekends, and/or holidays.