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  • Posted: Jan 29, 2016
    Deadline: Not specified
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    At First Point Group we’ve made the global telecoms recruitment industry our business. For clients such as Ericsson, Huawei and Nokia Networks, the strategic contribution of FPG, a trusted global partner who knows their industry inside out, is an invaluable business asset. Over the years, we've gained deep industry expertise and experience, and dev...
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    CA Tools Engineer

    Job description

    • Assist in developing and maintaining tool infrastructure including ITSM, ITOM and Workplace enablement toolset.
    • Hands-on responsibility over the monitoring & control system of infrastructure and applications including CA ITSM suite, CA Spectrum Console and other monitoring tools, scripts, MS SCCM & SCOM, etc.
    • Responsible for the ongoing activities of the monitoring & control tools: installations, upgrades and maintenance, troubleshooting, technical escalation and relevant vendors relationship.
    • Responsible to configure the M&C tools including ongoing inspections and constant improvements.
    • Develop scripts, reports and other solutions for monitoring
    • Reduce false alarms and support alert analysis.
    • Provides 7x24 support on a rotating schedule.
    Desired Skills and Experience
    • First degree or equivalent in a relevant discipline.
    • Familiar with CA ITSM toolset to implement, design and consulting.
    • Familiar with at least one or more of VMware/Cisco/Microsoft/Redhat/IBM/Oracle toolset or Open Source IT Operation (ITOM) tool suite to monitor performance, capacity and health check such as Puppet, Nagios, Zabbix.
    • ITILv3 certification is preferred.
    • Shell, JavaScripts, Python skills are preferred.
    • Minimum of three (3) years relevant work experience.
    • Candidate with five (5) years relevant experience will be considered Subject Matter Experts or team lead.
    • Bank working background is advantage

    Method of Application

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