Key Account Manager at Ericsson

Req ID: 115035

Job Summary

• Accountable to secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
• Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

Responsibilities and Tasks
The Key Account Manager is responsible for the following:

• Sales and local cost per customer(s) both cost of sales and operating expenditure.
• Secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
• Responsible for consolidated customer contribution.
• Maximize customer relationships including customer satisfaction and loyalty.
• Develop long term business relations and actively contribute to making customers successful.
• Responsible from start to finish of the sales and delivery process including cash collection.
• Lead & develop high performing sales teams
• Generate profitability sales
• Ensure quality & profitability in delivery

Core Competences:

• Entrepreneurial & Commercial Thinking
• Deciding & Initiating Action
• Persuading & Influencing
• Delivering Results & Meeting Customer Expectations
• Coping with Pressure and Set Backs
• Change & Improvement Management Skills
• Commercial Acumen & Skills
• Consultative Selling Skills
• Negotiation & Argumentation Skills

Minimum Qualifications & Experience Requirements

• Master of Business Administration, Master of Science or similar
• 7-10 years’ experience of relationship sales
• 7-10 years of experience from ICT industry
• Minimum 5 years in leadership positions