OVERVIEW OF ROLE
All personnel are expected to contribute to creating a positive HSEQ culture within and ensure familiarity with and adherence to local HSEQ codes and practices.
All personnel are also expected to contribute to creating a culture of ethics and integrity and ensure familiarity with and adherence to our Code of Conduct.
Specific Key Responsibilities & Activities
- Identifies, troubleshoots and resolves hardware-, software- and network-related problems
- Encountered by end-users of the District network, the Internet, the mainframe, PCs and Macintoshes and new computer technology.
- Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design.
- Trains end-users on the use and features of the various operating systems and applications on the various platforms.
- Performs primary network system administration on network servers as needed.
- Installs, certifies and troubleshoots campus and remote-campus network cabling infrastructure, including a wide variety of local area network equipment and software.
- Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems.
- Works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Analyzes bugs in system and application software; researches and tests possible solutions; implements solutions.
- Works with Programmers to solve mainframe application problems to meet end-user computing needs.
- Writes scripts and batch files as needed to enhance the function of the operating system.
AUTHORITY/DIMENSIONS
- Operate within the Code of Conduct
- Operate according to WAV’s Management Principles
KEY RELATIONSHIPS/ STAKEHOLDERS
External
Internal
- Colleagues
- Managers
- Employees
PERSON SPECIFICATION
- Additional qualifications from a professional body are desirable.
- Affiliation/member with nationally recognized professional body; if applicable
- Degree/Qualification in related course or other equivalent experience, plus minimum of 7years relevant working experience in Oil & Gas (Construction, Engineering, Offshore sectors etc.) or relevant sectors
- Pro-active and positive to changes and challenges
- Pro-active and open in communication with all interfacing parties.
- Demonstrate a good level of initiative
- Team oriented and performance driven
- Upholds core values and reputation both internally and externally: Safety, Integrity, Innovation, Performance and Collaboration.
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