Senior Business Analyst at GVA Partners

JOB DESCRIPTION:
The successful candidate will be responsible for conducting business analysis and achieve project success.

JOB FUNCTION:

• Requirements planning, elicitation, analysis and documentation.
• Set up, lead and take part in workshops and meetings to discuss, document and agree requirements.
• Document/review functional specification.
• Review test plans and reports to ensure that all business requirements are met throughout the testing process.
• Recognise and anticipate issues that delay the delivery of requirements, change controls or projects.
• Provide subject matter expertise, with regards to the telecommunications industry, to aide in the shaping of projects and business requirements.
• Coordinate and manage the implementation of selected projects from concept to closing.

REQUIREMENTS:

• 5-8 years Telecoms work experience (GSM).
• Knowledge of Telecoms products such as voice, VAS, data, fixed line and connectivity.
• Experience as a systems or business analyst, especially in convergence billing, requirements definition, workflow documentation, data analysis, conversion preparation, user testing and roll-out support.
• Expertise in working in a dynamic and complex environment and being involved throughout the entire project life cycle to ensure successful delivery.
• Convergent billing experience
• Experience in Telco Charging, Billing and Balance management.
• End-to-End process experience.
• Knowledge of business processes for “Concept to Market”, “Lead to Cash” and “Trouble to Repair” cycles in Telecoms.

EDUCATIONAL QUALIFICATION:

• A good bachelor’s degree in Computer Science, Electronic Engineering or any related discipline.
• Certification in BA is a plus.
• PMI/PMP Certification is a plus

COMPETENCIES:

• Project management skills.
• Business process management and documentation skills.
• Workshop facilitation skills.
• Able to exercise independent judgment and take action on it.
• Excellent analytical, mathematical and creative problem-solving skills.
• Excellent listening, interpersonal, written and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.