ICT Officer at Education Development Center (EDC)

Position Requirements

The USAID/Nigeria's Northern Education Initiative Plus, being implemented by Creative Associates and EDC, works to improve the quality of and access to education in Nigeria's Northern States. The ICT Officer will be responsible for overseeing the installation, usage, and maintenance of the office ICT system, as well as troubleshooting and being involved in ICT solutions. This position is based in Sokoto, Nigeria, and will work in close collaboration with HQ field office support and HQ Help Desk. This position will report to the Finance and Administration Officer.

Primary Responsibilities:

• Provide technical set-up and needed support on all ICT related issues, including installation and testing of workstations, printers, client software, upgrades, and configuration
• Implement and document network operations, processes, and procedures
• Deploy and implement office network according to HQ specifications
• Serve as the office Network Administrator
• Identify and solve possible problems in the network
• Supervise installations performed by third parties such as cabling, Internet connectivity, etc.
• Supervise and follow-up on equipment maintenance performed by other contractors
• Support and troubleshoot users in the Abuja office on their daily work
• Implement and enforce security on the network and prevent misuse of ICT resources
• Participate in writing office ICT policy
• Responsible for ICT inventory; work closely with the DCOP and procurement team to monitor distribution and location of ICT equipment by performing a yearly inventory check-up
• Set up, implement, and maintain hardware firewall
• Keep the network healthy by applying all required security patches and monitoring the correct delivery of all antivirus updates
• Implement and document a disaster recovery plan and offsite storage of backed up data

Skills and Experience
Candidates for this position must have at least 5 years of experience in ICT systems management. Candidates who demonstrate previous experience working on USAID-funded projects is preferred.

Education
The candidate must have a Bachelor’s Degree in ICT, Information Systems sciences or related field.