IT Support Officer at Giant Beverages

Job Description

• Provide database administration and support for the corporate systems running on SQL and Universe platforms
• Ensure that day-to-day administrative activities are undertaken to maintain data bases in a fully operational and stable state.
• Undertake system monitoring and tuning to ensure optimum performance.
• Apply software upgrades and patches to the corporate systems and to server operating systems and databases.
• Review and maintain efficient and effective database backup procedures to enable the provision of successful and accurate backups so that any data can be restored quickly and efficiently.
• Maintain adequate security of data by implementing, monitoring and auditing
• appropriate security policies.
• Undertake upgrade and conversion projects as required.
• Manage problems escalated to third-party suppliers/providers.
• Actively contribute and participate in all disaster recovery processes.
• Produce reports in line with performance indicators.
• Prepare and maintain relevant systems documentation including the 'creation of policies and procedures. Etc