VOIP Engineers at Swift Networks

Responsibilities

• Diagnose, Troubleshoot, resolve issues related to VoIP
• Responsible for maintaining the Media Gateway, SIP servers and other VoIP platforms
• Responsible for design and integration of new VoIP platforms
• Maintain the KPIs and generate periodical reports
• Provides network analysis concerning usage trends, voice traffic metrics, capacity planning and recurring events, as well as outage and incident patterns.
• Liaise with interconnect partners for voice related issues

Qualifications & Skills

• Deep understanding of VoIP and IMS
• Protocols - SIP, RTP, SS7, codecs etc.
• Deep understanding of OSI layer and how network conditions affect voice quality
• Understanding of IP protocol suite, IP QoS, MPLS etc.
• Good understanding of Key voice quality metrics (Delay, Jitter, packet loss)
• Familiarity with various test tools to test media and voice
• Excellent verbal and written communication skills
• B.Sc in Computer science or equivalent with minimum 6 years of relevant experience
• Knowledge of Linux and strong scripting skills is a plus