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  • Posted: Nov 14, 2015
    Deadline: Not specified
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    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief in Africa’s latent ability to support the home grown production and delivery of world class IT Software for the enhancement of key sectors of the budding economy. AppZone started off primarily...
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    Unit Head Applications Support

    Job Responsibilities:

    • Co-ordination of the Unit’s team effort to implement and adhere to defined standard operating processes.
    •  Formulation of Unit policies and standard operating processes in line with company strategy and business goals.
    • Provision of 2nd level client support to troubleshoot and resolve all technical problems including Database, code, operating system, web-server, integration, networking, and hardware issues, amongst others.
    • Involvement in all application administration activities relating to project implementation including deployment, configuration, integration testing, and data migration amongst others.
    • Involvement in all application administration activities relating to preventive maintenance including re-deployment, database management, Data scripting, Infrastructure Monitoring and Management amongst others.
    • Detection of code-related application problems and resolution or escalation as the case may be.
    • Provision of a reliable interface between client IT support  personnel and business units during implementation, maintenance, and support engagements by giving regular and  timely work progress updates
    • Other support interactions with clients to ensure client satisfaction in line with the company’s business goals.

    Requirements

    • Applicants should have a minimum of an upper credit in Computer science; engineering or related fields.
    • Applicants should be an OND or HND holder.
    • Knowledge of C# and ASP.net technologies is a must.
    • Good understanding of MS SQL server database administration.
    • Ability to write SQL queries and stored procedures for MS SQL Server.
    • Experience with ORM e.g Nhibernate is an advantage
    • Experience with TFS or any source control version system is an added advantage
    • Very good understanding of INCF (Windows Communication Foundation)
    • Ability to work with a team.
    • Highly intelligent with the ability to learn with ease and speed.
    • Passion for the Information Technology Industry.

    Method of Application

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