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  • Posted: Sep 18, 2015
    Deadline: Sep 24, 2015
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    The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous...
    Read more about this company

     

    Customer Service/Examinations Assistant

     

    Vacancy Description

    Post is Pay band 2/Temporary contract (October 2015 – February 2016)/open to internal and external candidates/post is in Abuja/applicants must have the right to work and live in Nigeria.

    British Council is seeking an energetic and enthusiastic professional to support Examination Services in Nigeria in delivering exams and tests and to maintain them at the highest professional standards as set out in the British Council's EQCA (Examination Quality & Compliance Standards), examinations boards and partner standards.      

    See the role profile for more information on role accountabilities. 

    Applicants must have experience

     

    • Dealing with customers and enquiries in a service environment and providing service within quality standards.
    • Working quickly and accurately to tight deadlines. -Experience in administering examinations.
    • Experience of managing/supervising a group of people to achieve a specific purpose.

    Vacancy announced: 17th September 2015 

    Announcement ends: 23:59 UK time 24th September 2015

    Relevant document 

    Role Profile

    BC Core Skills.pdf

    BC Behaviours.pdf

    Region

    Sub Saharan Africa

    Country

    Nigeria

    Location

    Abuja

    Department

    English & Exams

    Job Category

    Exams

    Pay Band

    Locally appointed Grade J

    Method of Application

    To apply for this position, visit British Council's website

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