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  • Posted: Sep 7, 2015
    Deadline: Not specified
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    The passion for developing people and the need for organizations to identify these potentials by putting in place the right structures, processes and systems in ensuring individuals operate at optimum birthed HReade Limited. At HReade we focus on businesses and people. These two, we believe, must coexist for goals to be actualized. We begin with identifying what a company wants to achieve in the short, medium and long term and then identify the "right” people doing the "right” jobs with the "right” processes and systems. In today’s competitive business environment, it is not just about having the best technologies, ideas or business plan but most importantly, having the "right” people. HReade is a human resource consulting firm which adopts a collaborative approach in ensuring our Clients build competitive advantages through their people thereby increasing value for stakeholders and customers.
    Read more about this company

     

    Facility Operations Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 8 years
    • Location Not specified
    • Job Field

    Job Summary
    Responsible for planning, organizing and directing the activities of the Portfolio. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are acceptable quality at the least possible cost. Keeps Senior Management well informed of area activities and significant problems. Trains, directs and appraises assigned personnel.

    Essential Job Function
    1. Assumes responsibility for the planning, development and implementation of effective operations management policies and planning.

    • Assist senior management in developing short and long term goals and plans. Assist with long term budget projections.
    • Executes established operational goals and ensures that corporate wide plans are complemented and supported.
    • Assist in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

    2. Assumes responsibility for the effective operations management of Centre and facilities.

    • Coordinates and arranges third party services of maintenance contractors, suppliers, vendors etc. Deals with contractors on daily basis.
    • Liaises with tenants with regards to operational problems
    • Responds to emergency call outs.
    • Day to day running and control of tenant complaints, security, air con ,cleaning, electrical, plumbing etc
    • Authorise invoices for payment and issues tender document
    • Calculates operational cost for charge out to the tenants, ensure recoveries where appropriate
    • Manages space planning. Ensure that the centre layout will accommodate present and future operational and space requirements.
    • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
    • Coordinates maintenance activities. Ensures that the facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedure as appropriate.
    • Ensures that centre operations are in compliance with established procedures, policies, regulations and codes.

    3. Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

    • Identifies security threats and develop action plans for the prevention of incidents.
    • Establishes and maintains security systems for the centre and tenants.
    • Monitors shops and businesses and react on emergency calls.
    • Establishes and maintain security information network
    • Liaises with local authorities.
    • Plans the manning of the centre and mange guards on duty.
    • Determines the needs for security systems and equipment.
    • Communicates with tenants regarding security systems.
    • Develops and implements security devices.
    • Creates security awareness amongst staff, tenants and shoppers.
    • Compiles budgets and control expenditure.
    • Establishes emergency plans.

    4. Assumes responsibility for ensuring the efficient and cost effective administration of centre operations.

    • Develops and implement safety directives.
    • Completes financial forecasting duties and generates and updates schedules for building expenditures.
    • Ensures compliance with legal regulations. Completes regular HSE inspections and updates monthly reports as appropriate. . Ensure that HSE requirements are effectively implemented.
    • Ensures that facilities operations are cost effective, efficient and within established budget constraints.
    • Oversees the procurement of furnishings and equipment in accordance with budget planning.
    • Researches vendors, contractors and suppliers to ensure that equipment and services are of acceptable quality, competitively priced and delivered on time.
    • Ensures that all maintenance agreement and leases are current.
    • Ensures that the billing discrepancies are promptly tracked and resolved.

    5. Assumes responsibility for ensuring professional business relations with vendor, contractors and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers contractors etc
    • Acts as a liaison between the Company and external contacts
    • Ensures effective coordination of external services with Company operations
    • Obtains and conveys information as appropriate
    • Promotes goodwill and a positive image of the Company.

    6. Effectively supervises Centre personnel, ensuring optimal performance

    • Provides leadership to assigned personnel through effective objective setting, delegation and communication. Conducts regular meetings to ensure that the personnel are well informed of changes in policies and procedures. Discuses areas needing improvement.
    • Assigns and coordinates personnel. Directs daily operations
    • Identifies, develops and implements training programs as appropriate
    • Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performances.
    • Formulates and implement employee corrective actions as needed
    • Ensures that staffing levels are appropriate.

    7. Assumes responsibility for related duties as required or assigned

    • Ensures that work area is clean, secure and as well maintained
    • Completes special projects as assigned
    • Reports on operational expense, foot traffic, security incidents etc

    Education

    • Bachelor's degree in Facilities Management or related fields.
    Training Requiremtnts
    • Good knowledge of budgeting, supplier management, management processes, space planning, planned maintenance and staff management
    • Able to use all related maintenance equipment and network applications.

    SKILLS REQUIREMENTS

    • Deciding and initiating action
    • Leading and supervising
    • Working with people
    • Analyzing
    • Relating and networking
    • Persuading and influencing
    • Presenting and communicating information
    • Planning and organizing
    • Delivering results and meeting customer expectation
    • Entrepreneurial and commercial thinking

    Work Experience
    Minimum of 8 years work experience in similar role. With at least 3 years in supervisory position

    go to method of application ยป

    Facility Operations Manager

    Job Summary
    Responsible for planning, organizing and directing the activities of the Portfolio. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are acceptable quality at the least possible cost. Keeps Senior Management well informed of area activities and significant problems. Trains, directs and appraises assigned personnel.

    Essential Job Function
    1. Assumes responsibility for the planning, development and implementation of effective operations management policies and planning.

    • Assist senior management in developing short and long term goals and plans. Assist with long term budget projections.
    • Executes established operational goals and ensures that corporate wide plans are complemented and supported.
    • Assist in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

    2. Assumes responsibility for the effective operations management of Centre and facilities.

    • Coordinates and arranges third party services of maintenance contractors, suppliers, vendors etc. Deals with contractors on daily basis.
    • Liaises with tenants with regards to operational problems
    • Responds to emergency call outs.
    • Day to day running and control of tenant complaints, security, air con ,cleaning, electrical, plumbing etc
    • Authorise invoices for payment and issues tender document
    • Calculates operational cost for charge out to the tenants, ensure recoveries where appropriate
    • Manages space planning. Ensure that the centre layout will accommodate present and future operational and space requirements.
    • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
    • Coordinates maintenance activities. Ensures that the facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedure as appropriate.
    • Ensures that centre operations are in compliance with established procedures, policies, regulations and codes.

    3. Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

    • Identifies security threats and develop action plans for the prevention of incidents.
    • Establishes and maintains security systems for the centre and tenants.
    • Monitors shops and businesses and react on emergency calls.
    • Establishes and maintain security information network
    • Liaises with local authorities.
    • Plans the manning of the centre and mange guards on duty.
    • Determines the needs for security systems and equipment.
    • Communicates with tenants regarding security systems.
    • Develops and implements security devices.
    • Creates security awareness amongst staff, tenants and shoppers.
    • Compiles budgets and control expenditure.
    • Establishes emergency plans.

    4. Assumes responsibility for ensuring the efficient and cost effective administration of centre operations.

    • Develops and implement safety directives.
    • Completes financial forecasting duties and generates and updates schedules for building expenditures.
    • Ensures compliance with legal regulations. Completes regular HSE inspections and updates monthly reports as appropriate. . Ensure that HSE requirements are effectively implemented.
    • Ensures that facilities operations are cost effective, efficient and within established budget constraints.
    • Oversees the procurement of furnishings and equipment in accordance with budget planning.
    • Researches vendors, contractors and suppliers to ensure that equipment and services are of acceptable quality, competitively priced and delivered on time.
    • Ensures that all maintenance agreement and leases are current.
    • Ensures that the billing discrepancies are promptly tracked and resolved.

    5. Assumes responsibility for ensuring professional business relations with vendor, contractors and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers contractors etc
    • Acts as a liaison between the Company and external contacts
    • Ensures effective coordination of external services with Company operations
    • Obtains and conveys information as appropriate
    • Promotes goodwill and a positive image of the Company.

    6. Effectively supervises Centre personnel, ensuring optimal performance

    • Provides leadership to assigned personnel through effective objective setting, delegation and communication. Conducts regular meetings to ensure that the personnel are well informed of changes in policies and procedures. Discuses areas needing improvement.
    • Assigns and coordinates personnel. Directs daily operations
    • Identifies, develops and implements training programs as appropriate
    • Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performances.
    • Formulates and implement employee corrective actions as needed
    • Ensures that staffing levels are appropriate.

    7. Assumes responsibility for related duties as required or assigned

    • Ensures that work area is clean, secure and as well maintained
    • Completes special projects as assigned
    • Reports on operational expense, foot traffic, security incidents etc

    Education

    • Bachelor's degree in Facilities Management or related fields.
    Training Requiremtnts
    • Good knowledge of budgeting, supplier management, management processes, space planning, planned maintenance and staff management
    • Able to use all related maintenance equipment and network applications.

    SKILLS REQUIREMENTS

    • Deciding and initiating action
    • Leading and supervising
    • Working with people
    • Analyzing
    • Relating and networking
    • Persuading and influencing
    • Presenting and communicating information
    • Planning and organizing
    • Delivering results and meeting customer expectation
    • Entrepreneurial and commercial thinking

    Work Experience
    Minimum of 8 years work experience in similar role. With at least 3 years in supervisory position

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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