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  • Posted: Sep 3, 2015
    Deadline: Sep 15, 2015
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    At Emerging Platforms we are passionate about identifying problems and matching them with innovative and bold solutions. Driven by a passion for excellence, we deliver innovative solutions that satisfy our customers diverse needs. Mission To identify problems, leverage technology to create massively impactful solutions and proactively seek to scale them ...
    Read more about this company

     

    User Analyst

    • Job Type Full Time
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    Job Description
    Are you looking to partner your exciting new ideas with years of solid data and research in an environment that will allow you learn both the technical and business competencies that you need to succeed in the world today? Then look no further, Emerging Platforms Group, an innovation focused technology firm that works across sectors with governments, security agencies, corporate organizations and individuals to deliver turnkey, customized, complex and performance enhancing enterprise technology solutions cutting across software, hardware, networks and infrastructure,

    Responsibilities

    • Receive all enquiries coming in through phone calls and emails assigned by Support Admin
    • Record all enquiries in the enquiry log
    • Escalate all issues (i.e. enquiries requiring technical solutions) to Software developer by recording issue in the issue tracker
    • Analyse all enquiries and proffers appropriate solutions to users
    • Participate in community building.

    go to method of application ยป

    User Analyst

    Job Description
    Are you looking to partner your exciting new ideas with years of solid data and research in an environment that will allow you learn both the technical and business competencies that you need to succeed in the world today? Then look no further, Emerging Platforms Group, an innovation focused technology firm that works across sectors with governments, security agencies, corporate organizations and individuals to deliver turnkey, customized, complex and performance enhancing enterprise technology solutions cutting across software, hardware, networks and infrastructure,

    Responsibilities

    • Receive all enquiries coming in through phone calls and emails assigned by Support Admin
    • Record all enquiries in the enquiry log
    • Escalate all issues (i.e. enquiries requiring technical solutions) to Software developer by recording issue in the issue tracker
    • Analyse all enquiries and proffers appropriate solutions to users
    • Participate in community building.

    Method of Application

    Interested and qualified candidates should please send their CV's to: hr@emergingplatforms.com

    Note: Only qualified candidates will be contacted for 2nd stage interview.

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