Volunteer Information and Communication Technologies (ICT) Solutions Programmes Manager/Coordinator/Intern at Nobeah Foundation

Summary of Position:

The newly formed Nobeah Foundation is seeking an Information and Communication Technologies (ICT) Solutions Programmes Manager, an Information and Communication Technologies (ICT) Solutions Programmes Coordinator, and an Information and Communication Technologies (ICT) Solutions Programmes Intern in Nigeria, Ethiopia, Egypt, Congo, South Africa, Tanzania, Algeria, Uganda, Sudan and Morocco.

For one or more projects in their programme area the Information and Communication Technologies (ICT) Solutions Programmes Coordinator will help review the requirements of the target users to help ensure the project targets high-impact needs. Upon reviewing these needs and consulting with a team of engineers the role will gather requirements for features that can be built into the project so as to achieve the desired social impact.

The role will in addition help review best practices in improving development outcomes using information technology as well as review best practices in information technology within the African context. Then, in order to enable these improvements in the Nobeah project they are working on, the role will outline features (at a non-technical level) that can be built into that project.

To validate their approach the role will gather user feedback and suggestions, and conduct focus groups about the features being designed into the project they are working on.

Regarding partnerships the Information and Communication Technologies (ICT) Solutions Programmes Coordinator will identify within other organizations, or within the national or county governments of Kenya, initiatives having mutually compatible objectives, or that offer incentives relevant to Nobeah’s programmes. The Information and Communication Technologies (ICT) Solutions Programmes Coordinator will then assist in identifying the most important stakeholders within those organizations with respect to those programmes. Having gained an understanding of the roles and perspectives of those organizations and the individuals within them the Information and Communication Technologies (ICT) Solutions Programmes Coordinator will then help define a strategy and approach to how the Nobeah Foundation can work with them to achieve mutual goals.

Recruitment will take place in two phases. In the first phase concluding by November, the first group of candidates will be selected. In the second phase concluding December, the second group of candidates will be selected. Candidates found not eligible for the first group are welcome to reapply for the second group if any elements of your qualifications or experience have changed.

These positions require between 5-40 hours a week at any hours and any day per week as long as the requirements for on-line meetings and other collaboration are met. The positions are flexible to accommodate up to 100% remote work.

Though all work will be remote, the candidate must be located in and be eligible to work in the country. The candidate must speak at least one local language, in addition to being fluent in English both verbally and in writing. The candidate must also have a network of contacts in the country to facilitate any required work there.

We look forward to your application. In the mean time we invite you to visit our Facebook page https://www.facebook.com/www.nobeahfoundation.org

The detailed responsibilities include but are not limited to those below:

· Understand market conditions and translate them into product requirements.

· Participate in helping the Support and Service teams develop their offerings

· Work closely with R&D in tracking the New Product Development Process.

· Collaborate with internal and external stakeholders to create a distinctive product vision.

· Provide internal and external stakeholders with the appropriate updates on progress, vision, product roadmap, etc.

· Assisting in coordinating design, process, manufacturing, test, quality as the product(s) move to production and distribution.

· Continue to refine product vision based on feedback from end users, working team, and internal and external thought leaders.

· Provide input to the quality management system/documentation.

· Defines complete product lifecycle from concept to obsolescence.

· Defines future product line requirements and validation of functional specifications.

· Communication and training of support, sales and marketing on product capabilities and position

· Creating strategic partnerships by finding with appropriate partners, based on a number of factors including relevant expertise and resources.

· Guiding partners through the process of developing strategic collaborations by assisting them with goal-setting, sharing best practices, and aiding in general troubleshooting.

· Responsible for guiding partners in measuring the results of their work together through the use of impact assessment and the gathering of quantitative data.

· Conducting visits when necessary to provide direct support for partners and principals as well as to learn best practices that can be shared with other partners.

· Maintaining program and partnership information in to facilitate collaboration among partners and enables tracking of progress and results.

· Working cross-departmentally with both Nobeah’s Marketing and Communications team to identify opportunities to recognize partners through internal or external media outlets and Nobeah events; and with the Resource and Development team to assist in the organization’s recruitment and fundraising efforts.

· Providing regular reports and status updates of the partnerships to be used for various purposes including volunteer recruitment, development and board meetings.

· Assisting with the development of trainings, workshops, project models and other materials to support partners in developing their collaborations.

· Encouraging Partners to participate in other Nobeah Programs when appropriate

· Other special projects as assigned.

QUALIFICATIONS:

· At a manager level this role requires experience using one or more commercial off the shelf Hospital Information Systems (HISs) in addition to having some familiarity with the HIS offerings of the major vendors (McKesson, Cerner, Siemens, Epic, Allscripts, GE, Meditech, NextGen, Computer Programs & Systems (CPSI), Healthcare Management Systems (HMS), NTT Data (formerly Keane), QuadraMed, Healthland) and the way they are used in actual hospital settings.

· At an intern level significant real-world experience is not required for candidates who can learn quickly and still respect deadlines.

· Must have a computer and readily available internet access.

· Analytical capabilities; high ethical standards; highly organized;

· Exceptional written and verbal communication skills – including compelling, energetic presentations; attention to detail and high degree of personal organization; ability to manage a fast-paced heavy work load;

· Ability to problem solve and exercise good judgment; demonstrated skill as a quick and adaptive learner able to digest and synthesize substantial content information in a short time frame;

· Ability to work both independently and with others in a team approach;

• Ability to independently initiate projects and activities.
• Good client interactions skills.
• Ability to work independently and as part of a team.
• Excellent time-management skills with the ability to simultaneously manage multiple projects and meet deadlines.
• Excellent written and verbal communication, as well as negotiation skills.
• Able to work flexible hours, including evenings and weekends.
• Ability to maintain client confidentiality.
• Knowledge of computers and Microsoft Word, Excel.
• Good leadership skills with the potential for further development.

go to method of application »

Summary of Position:

The newly formed Nobeah Foundation is seeking an Information and Communication Technologies (ICT) Solutions Programmes Manager, an Information and Communication Technologies (ICT) Solutions Programmes Coordinator, and an Information and Communication Technologies (ICT) Solutions Programmes Intern in Nigeria, Ethiopia, Egypt, Congo, South Africa, Tanzania, Algeria, Uganda, Sudan and Morocco.

For one or more projects in their programme area the Information and Communication Technologies (ICT) Solutions Programmes Coordinator will help review the requirements of the target users to help ensure the project targets high-impact needs. Upon reviewing these needs and consulting with a team of engineers the role will gather requirements for features that can be built into the project so as to achieve the desired social impact.

The role will in addition help review best practices in improving development outcomes using information technology as well as review best practices in information technology within the African context. Then, in order to enable these improvements in the Nobeah project they are working on, the role will outline features (at a non-technical level) that can be built into that project.

To validate their approach the role will gather user feedback and suggestions, and conduct focus groups about the features being designed into the project they are working on.

Regarding partnerships the Information and Communication Technologies (ICT) Solutions Programmes Coordinator will identify within other organizations, or within the national or county governments of Kenya, initiatives having mutually compatible objectives, or that offer incentives relevant to Nobeah’s programmes. The Information and Communication Technologies (ICT) Solutions Programmes Coordinator will then assist in identifying the most important stakeholders within those organizations with respect to those programmes. Having gained an understanding of the roles and perspectives of those organizations and the individuals within them the Information and Communication Technologies (ICT) Solutions Programmes Coordinator will then help define a strategy and approach to how the Nobeah Foundation can work with them to achieve mutual goals.

Recruitment will take place in two phases. In the first phase concluding by November, the first group of candidates will be selected. In the second phase concluding December, the second group of candidates will be selected. Candidates found not eligible for the first group are welcome to reapply for the second group if any elements of your qualifications or experience have changed.

These positions require between 5-40 hours a week at any hours and any day per week as long as the requirements for on-line meetings and other collaboration are met. The positions are flexible to accommodate up to 100% remote work.

Though all work will be remote, the candidate must be located in and be eligible to work in the country. The candidate must speak at least one local language, in addition to being fluent in English both verbally and in writing. The candidate must also have a network of contacts in the country to facilitate any required work there.

We look forward to your application. In the mean time we invite you to visit our Facebook page https://www.facebook.com/www.nobeahfoundation.org

The detailed responsibilities include but are not limited to those below:

· Understand market conditions and translate them into product requirements.

· Participate in helping the Support and Service teams develop their offerings

· Work closely with R&D in tracking the New Product Development Process.

· Collaborate with internal and external stakeholders to create a distinctive product vision.

· Provide internal and external stakeholders with the appropriate updates on progress, vision, product roadmap, etc.

· Assisting in coordinating design, process, manufacturing, test, quality as the product(s) move to production and distribution.

· Continue to refine product vision based on feedback from end users, working team, and internal and external thought leaders.

· Provide input to the quality management system/documentation.

· Defines complete product lifecycle from concept to obsolescence.

· Defines future product line requirements and validation of functional specifications.

· Communication and training of support, sales and marketing on product capabilities and position

· Creating strategic partnerships by finding with appropriate partners, based on a number of factors including relevant expertise and resources.

· Guiding partners through the process of developing strategic collaborations by assisting them with goal-setting, sharing best practices, and aiding in general troubleshooting.

· Responsible for guiding partners in measuring the results of their work together through the use of impact assessment and the gathering of quantitative data.

· Conducting visits when necessary to provide direct support for partners and principals as well as to learn best practices that can be shared with other partners.

· Maintaining program and partnership information in to facilitate collaboration among partners and enables tracking of progress and results.

· Working cross-departmentally with both Nobeah’s Marketing and Communications team to identify opportunities to recognize partners through internal or external media outlets and Nobeah events; and with the Resource and Development team to assist in the organization’s recruitment and fundraising efforts.

· Providing regular reports and status updates of the partnerships to be used for various purposes including volunteer recruitment, development and board meetings.

· Assisting with the development of trainings, workshops, project models and other materials to support partners in developing their collaborations.

· Encouraging Partners to participate in other Nobeah Programs when appropriate

· Other special projects as assigned.

QUALIFICATIONS:

· At a manager level this role requires experience using one or more commercial off the shelf Hospital Information Systems (HISs) in addition to having some familiarity with the HIS offerings of the major vendors (McKesson, Cerner, Siemens, Epic, Allscripts, GE, Meditech, NextGen, Computer Programs & Systems (CPSI), Healthcare Management Systems (HMS), NTT Data (formerly Keane), QuadraMed, Healthland) and the way they are used in actual hospital settings.

· At an intern level significant real-world experience is not required for candidates who can learn quickly and still respect deadlines.

· Must have a computer and readily available internet access.

· Analytical capabilities; high ethical standards; highly organized;

· Exceptional written and verbal communication skills – including compelling, energetic presentations; attention to detail and high degree of personal organization; ability to manage a fast-paced heavy work load;

· Ability to problem solve and exercise good judgment; demonstrated skill as a quick and adaptive learner able to digest and synthesize substantial content information in a short time frame;

· Ability to work both independently and with others in a team approach;

• Ability to independently initiate projects and activities.
• Good client interactions skills.
• Ability to work independently and as part of a team.
• Excellent time-management skills with the ability to simultaneously manage multiple projects and meet deadlines.
• Excellent written and verbal communication, as well as negotiation skills.
• Able to work flexible hours, including evenings and weekends.
• Ability to maintain client confidentiality.
• Knowledge of computers and Microsoft Word, Excel.
• Good leadership skills with the potential for further development.