Senior Account Manager at Best Search Recruitment

Job Description
The specific responsibilities shall include the following:

• Negotiate with client favorable commercial terms (e.g. payment terms, prices and price conditions, order pattern etc) and price increase based on the division/team pricing objectives and strategy
• Monitor client satisfaction and initiate corrective action where needed
• Maximize business vitality
• Get clear and complete briefing from clients, translate their needs into company projects and brief creation and development teams
• Anticipate clients’ needs and lead proactive projects to generate new business opportunities
• Define accurate pricing and margin parameters for each project, according to guidelines, and enter properly all project information in Project master/I-cam according to project management rules (incl. regulatory) (including project models rules in PE)
• Lead/coordinate projects with internal partners and with clients (including fragrance/flavor/ingredient submissions)
• Share visit reports, client information and feed-backs, and when needed conduct post-mortem analysis
• Oversees entire value chain: product life cycle management, demand planning, customer care and supply chain to ensure highest customer satisfaction and maximum value extraction
• Build the account sales budget annually, monitor sales and profitability versus objectives
• Monitor and optimize all other financial aspects of the account, in particular expenses (incl. market research) vs. budget and clients over dues vs obj.
• Make sure all commercial data and documentation are accurate and properly maintained
• Manage sales assistant/sales support/project manager (if direct report)

Qualification

• Bachelor's or Master's Degree or equivalent (Business Administration, Economics, Marketing, Science...)
• 5+ years of flavor or fragrance sales experience.
• Good business understanding of both the company and client business, sales role and objectives
• Ability to develop solid account plans and contribute to category plans
• Ability to develop successfully client relationship and to position the company as a key business partner
• Display high level of cultural sensitivity in dealing with international customers
• Advanced Sales and Negotiation skills
• Extended product expertise (product, market, consumer, technical/technology) and passion for fragrance/flavors/Ingredients
• Ability to prepare and deliver presentations to clients and to demonstrate superiority
• Ability to define, prioritize and implement action plans according to business opportunities and success factors
• Good team player, seen as a strong partner by the development teams involved in clients’ projects
• Leadership (mainly with non hierarchical partners) and decision making
• Extended knowledge of the company's tools and working policies & guidelines
• Strong business
• Supply Chain understanding (product life cycle, demand planning, order pattern...)