ICT Systems Officer at Mercy Corps

The ICT Systems Officer will be responsible for supporting all information and communications technology systems for MC Nigeria, including email, internet, network, wireless, mobile, and other ICT related systems.  The ICT Systems Officer will be the primary administrator for all MC Nigeria ICT related accounts, managing relationships with necessary ICT system service providers, and training team members to use various ICT systems and adhere to IT policies and procedures.   The ICT Systems Manager will also ensure MC Nigeria complies with all Mercy Corps IT policies and procedures and donor regulations.  In the role as a support to the Program Department, the ICT Systems Officer will provide timely assistance to the Country Director and Program team to ensure that systems are used efficiently and effectively.

KNOWLEDGE AND EXPERIENCE:
A minimum of 3 years applied work experience in information technology systems management;
A relevant university degree in computer sciences is desirable;
Experience in both hardware and software requirements in local area networking (LAN); mobile technology, experience in the configuration of internal email system as per the local area networking (LAN);
Exclusive knowledge of internet, proxy, pop mail, and TCPIP settings, Linux, windows and mobile operating systems.
Experience for upright maintenance of all internet account, Logins and account status; Demonstrated attention to detail, ability to follow procedures,
Meet deadlines and work independently and cooperatively with team members is required.
Ability to troubleshoot, plan and design low maintenance systems is a must.
Ability to trouble-shoot and maintain both wireless and cable connections is required.
Must understand, follow and implement existing policies on ICT equipment use and best practices.

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