Trade Services Product Manager at CITIBANK

Job Description

Job Purpose:

• Market Trade Services products to customers
• Work with business segments to develop business solutions to product and other issues identified by customers in the relevant business segments
• Refine existing Trade Services products and develop new ones that meet the needs of customers based on Relationship Managers’, customers’ and competition’sfeedback
• Grow Trade Services assets and market share with customers
• Monitor product performance and address issues affecting sales as highlighted by customers or relationship managers
• Pro-active management of internal credit and pricing issues; lines and X-border etc.

Job Background/context:

• This position is to develop  a strong proposition for trade services products especially  for our GSG and TTLC business  segments in Nigeria.
• It will focus on delivering working capital solutions as well as develop/ implement  Trade Services  products for the use of clients across all market segments (both current and prospective).

Key Responsibilities:

• Business planning and development, corporate reporting and financial management of trade Services and trade financing products.
• Develop local and international finance products to meet the need of customers and enhance profitability
• Actively originate international trade products, initiating new trade deals and growing existing portfolios.
• Build and leverage client relationship to grow share of wallet.
• Identify potential banking wallet and opportunities through market sizing.
• Identify and develop cross sell opportunities across various product offerings.
• Monitor and report on asset utilization levels
• Conduct training for the customers and staff to ensure proper understanding of the International trade products and the regulatory/economic environment.
• Worked closely with other units of the bank, operations, technology, finance, treasury, relationship, legal, compliance to ensure seamless trade offerings.
• Actively engage Risk on line allocation
• Prepare product plans yearly for review by Trade Head
• Conduct annual review of product programs
• Prepare regular reports, which will serve as indicators to management of product performance based on established goals. Some of these reports are: monthly volumes, wallet sizing report, product grid, pipeline of new deals etc.
• Carry out market intelligence about the competition, and ensure that we adopt best practices.
• Liaise constantly with Trade Operations team to ensure understanding of the product by Trade Operations staff and ensure efficient delivery to customers.
• Conduct business reviews with marketing units and meet with operations and technology on a regular basis.
• Liaise with the regulators (Central Bank of Nigeria, Customs, etc.) to ensure that regulatory constraints relating to products are quickly resolved.

Qualifications

Knowledge/Experience:

• Good knowledge of trade products and working capital flows of customers will be key to performance in this function.
• Strong quantitative and analytic experience. Advanced Excel and PowerPoint skills are important requirements as well.
• Minimum of 12 years banking experience
• Experience in business case analysis and development  - ROI, Cost-Benefit analysis etc.
• Ability to function and deliver results/solutions without supervision

Skills/Competencies:

• Excellent communication skills (written and verbal)
• Good interpersonal skills
• Strong creative thinking capability - come up with solutions and innovations
• Relationship management skills
• Good presentation skills
• Strong ability to organize and develop the strength of the team to meet set objectives and goals
• Influencing skills

Qualifications:

• B.Sc. in any Science or Social Science discipline
• MBA and/or professional accounting qualification will be an advantage.

Primary Location: EMEA-Nigeria
Job Category: Product Management
Schedule: Full-time
Education Level: Bachelor's Degree
Shift: Day Job
Employee Status: Regular
Travel: No

Office Location / Address: Citibank Nigeria Limited, 27 Kofo Abayomi Street, Victoria Island, Lagos.