Manager, Outsourced Services at Stanbic IBTC

Position Description

This is a challenging opportunity for a staff who desire career growth in Human Resources. The purpose of the job is to support the Bank in managing all its Outsourced/Contract Staff Complement. It is designed to provide high quality support and introduce initiatives, which influence sustainable employee wellness.

Key Accountabilities/KRA
• To provide a support platform for the recruitment, selection, on-boarding and deployment of non-FTEs, vendor outsourced staff, Market Sales Agents (MSAs), Direct Sales Agents (DSAs) and direct contract staff
• Articulate the non FTE model on behalf of Stanbic IBTC and drive the optimal deployment of this model.
• Design and maintain MIS dashboards on the management of non FTEs
• Management of vendors to drive exceptional vendor management, behaviours and ownership for outsourced staff
• Provide support in articulating and implementing a Non Full Time Employer Branding Campaign.
• General coaching and development of business in respect of people management competencies
• Processing / structuring of remuneration / appointments within acceptable norms
• Address  Non Full Time staff attraction and retention rates to minimise vacancy factor
• Provide support to L & D IRO effective planning / co-ordination of training schedule
• Manage / consult in respect of key HR Financial ratios
• Provide adequate support to projects and Change Management