Trust & Safety Manager at Adexen

Our client is an E-commerce site backed by a foreign investment firm launching in Nigeria 

Job description 

• Act as a cross functional resource to coordinate trust and safety efforts between multiple teams, including customer support, agents, dispatch riders and others
• Identify areas and opportunities for improvement, and write specifications for justifiable ideas to increase the trust and safety of our site.
• Coordinate outreach efforts to integrate industry best practices in trust and safety into our processes.
• Manage and improve existing security partnerships and workflows
• Making sure our verification process is working and being improved continuously
• Driving for trust for our users and preventing fraud

Requirements 

• A relevant university degree
• 5+ years experience in internet trust and safety product issues
• Exceptional written and oral communication skills (especially when it comes to articulating your recommendations)
• Ability to adapt, be entrepreneurial and solve problems quickly, creatively and collaboratively
• Strong Experience in excel and analyzing figures
• A intense desire to make life hard for the bad guys