Service Field Specialist at ABB

You will be part of Power Products Division and the Medium Voltage Business unit based at Lagos. ABB is World’s leader in Power Products Business and the product manufactured becomes the key components to transmit and distribute electricity. The division incorporates ABB’s manufacturing network for transformers, switchgear, circuit breakers, cables and associated equipment. It also offers all the services needed to ensure products’ performance and extend their lifespan.

Tasks:
As a Service Field Specialist your responsibilities are as follows:
• You will deliver service activities, which includes installation, commissioning, maintenance, troubleshooting procedures,
• You need to diagnose technical problems, determines corrective actions, and repairs products and/or systems via remote or on-site service
• You will have to ensure timely and cost-effective planning of on-site technicians in accordance with contractual agreements or single service requests. Also, prepare all material needed for on-site activities and ensures its arrival to site per the approved schedule
• You have to ensure site activities meet contractual requirements and monitor assistance services to ensure appropriate quality levels
• You should execute training activities on products in and out of warranty
• You must ensure training activity for customers regarding product use, applicable maintenance aspects and security
• You need to prepare service plan according to customer’s unique work environment and inform field technicians on scope of supply, schedule and agreements with customer and on safety documentation and safety coordination with the customer and contractors
• You have to prepare necessary documentation in accordance with ABB safety procedures and legal requirements and to ensure customer review and validation of documentation to appropriately identify necessary activities.

Requirements:
Ideally you'll hold Bachelor Degree in Electrical Power Engineering field with a minimum of 3-5 years of experience in executing installation, pre-commissioning and commissioning activities, and experience with Electricity Distribution Companies and with Oil &Gas and industrial sector and fluency in both spoken and written English language is a must.