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  • Posted: Feb 25, 2015
    Deadline: Apr 1, 2015
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    Read more about this company

     

    Manager

    Job Description

    • Responsible for ensuring that a service meets the established standards of quality including timeliness in service delivery, precision in cleaning, pressing, and packaging.

    Main Job Task and Responsibilities

    • Uphold defined quality assurance policies and procedures
    • Implement the business quality assurance standards
    • Devise procedures and directions for recording and reporting quality
    • Implement quality inspection system
    • Plan and inspect job done to ensure finished service quality
    • Document internal audit and other quality assurance activities
    • Investigate customer complaints and operations non-conformance issues
    • Recommend and monitor corrective and preventive actions
    • Assure ongoing compliance with quality and industry regulatory requirements

    Education and Experience

    • OND minimum HND preferred
    • Minimum of 2 years Quality assurance experience
    • Experience in dry cleaning is an added advantage
    • Computer skills (Microsoft Office)

    Key Competencies:

    • Attention to detail
    • Communication skills-verbal and written
    • Problem analysis and problem solving
    • Planning and organizing
    • Customer service orientation
    • Teamwork.

    Method of Application

    Interested and qualified candidates should send their CV's to: favourg@mastercareint.com

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