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  • Posted: Feb 23, 2015
    Deadline: Not specified
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    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high spee...
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    Manager: High Value Individuals

    Job description

    1. Responsible for the implementation of acquisition strategy for prospective High Value Individual (HVI) accounts in Region:

    • Identify and create opportunities to for acquisition of High Value Individuals across the region.
    • Create exceptional opportunities to sell HNI products and services within region

    2. HVI Relationship Management

    • Develop good relationship management processes with both existing accounts and prospective customers.
    • Encourage and develop opportunities to have Airtel presence in all HNI locations, institutions, recreational an professional clubs, HORECA, companies, private schools, shopping outlets, airports and residential neighborhoods.  
    • Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth.

    3. Effective Reporting and Database Management

    • Timely reporting of all initiatives, potential prospects, queries, challenges, call plan and new sales made in region
    • Maintain and manage database of all Corporate customers in the sector

    4. Industry Awareness/Competition Intelligence

    • Monitor the activities of competition and develop or recommend counter measures to win competition
    • Responsible for analysis of competitor’s HVI focused activities as well as relevant market development and proposing pre-emptive counter measures
    • To immediately address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business

    5. Cross Functional Liaison and Support

    • Co-ordinate with all internal stakeholders (marketing, sales, IT, service delivery and networks) to deliveru excellent customer experience, design value propositions, training intervention for field sales employees and channel partners
    • Work with service delivery and support bill delivery and collection for post pay HNI in the zone

    6. Target Allocation, Forecasting, Reporting

    • Accountability for ensuring that agreed target are cascaded across Zones, channel partners and field sales agents
    • Responsibility for managing performance variances and reallocating targets as required
    • Timely repot, of all activities (Daily, weekly, monthly, quarterly etc.. and as required)
    • Acquisition – Performance Vs. Target and against all product lines

    7.Others

    • Presence at relevant events, ensuring expected benefits are realized
    • Reduce debt portfolio and churn in your segment
    • Carry out all other functions as directed by ZBM

    Desired Skills and Experience

    Educational Qualifications  & Functional / Technical Skills

    • A first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business  related discipline
    • Superior written and verbal communication skills. Fluency in Hausa language.
    • Selling skills, organizational skills, and self-directed time management skills
    • Ability to plan daily/periodic operations
    • Proficiency in Microsoft Office, especially PowerPoint presentations

    Relevant Experience

    • 5+ years of varied experience in Sales & Marketing with at least 4 years at middle management level handling high net worth accounts/individuals.
    • Relevant experience in Telecom industry is desirable
    • Solid track record of high value acquisitions and key account management with a passion for Airtel Nigeria products/services

    Other Requirements

    • High level of professionalism in both appearance and attitude.
    • Authoritative, ultra professional experts with an inviting and friendly demeanor
    • Demonstrated passion for sales and delivering unparalleled customer service
    • Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.
    • Patience, flexibility, tact, integrity, and dependability.

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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